Moderator
t-p
(@t-p)
If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.
For pro or commercial product support please contact the author directly on their site. They cannot support their customers here.
As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there. Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly.
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This reply was modified 5 years, 8 months ago by t-p.