@perfurt – I would suspect something in your process but I really cannot say what as it does not seem there was anything out of place.
All I can suggest at the moment (aside from starting over again) is to send us a Bug Report (http://nextgen-gallery.com/report-bug/) so we can get our external Reset Tool plugin out to you … it may help but even so, I cannot guarantee any sort of success at this time.
Thanks!
– Cais.
Thanks a lot, Cais – I’ve submitted the bug report – hopefully the Reset tool can solve the problem.
Kind regards
/peter
It took 16 minutes since I wrote the above post – than I had the Reset tool in hand, which solved the problem!
Now, that’s support for you 🙂
All the best
Peter
@perfurt – Thanks for the kind words and the feedback on the Reset Tool working for you!
– Cais.
PS: Please feel free to leave a review, if you haven’t already, with your thoughts on the plugin et al. We would really appreciate it and thanks, again, Peter! ~C
I encounter the same issues. As an admin there is no menu and editor button in the backend of the system. As another user with lesser rigths the plugin is available.
I have already activated and deactivated plugin, as well as all other plugins. Nothing did help however.
At this moment I am unable to adjust setting, or even upload and insert galleries as an admin.
I have taken the liberty to use the report bug tool, but read that that was meant for Pro members. I use the free Nextgen Gallery.
Sorry for the mix-up
Thanking you in advance.
@myjoydy – I have responded to your Bug Report already, let’s keep your conversation there for the time being … or feel free to start a new topic.
– Cais.
Dear Cais,
Thank you for your quick response. The Reset Plugin just worked fine. As an admin I can manage all settings. Other users still have their own privileges.
Thank you.
Mark
@myjoydy – Thanks for the update!
– Cais.
