Title: Menu issue
Last modified: July 11, 2019

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# Menu issue

 *  Resolved [perryjay](https://wordpress.org/support/users/perryjay/)
 * (@perryjay)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/menu-issue-43/)
 * HTML anchors added as custom menu links cause the menu to remain open. Anchors
   function properly from other pages, but not from the same page.
 * I’ve reported this issue on your superbthemes.com/customer-support page but unfortunately
   you have ceased communication, stating the issue does not exist despite it replicating
   across multiple devices and browsers.
 * I’m hoping to resolve it here.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmenu-issue-43%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [perryjay](https://wordpress.org/support/users/perryjay/)
 * (@perryjay)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/menu-issue-43/#post-11737890)
 * So I received the following reply from themeforest/superbthemes support:
 * “There’s been no development as this is not exactly a theme issue. The menu isn’t
   meant for use with anchor links.”
 * Not sure what planet this came from, but menu anchor linking is a feature that
   has been implemented in WordPress for some time now and necessary for one-page
   functionality. When I activate any other theme the anchor links work fine.
 * I was sent jQuery code to fix the menu not closing issue, but no instructions
   how to implement when using a child theme. I don’t have the skillset or time 
   to fix lazy coding.
 * Waste of time and money. Requested a refund but not holding my breath. Deactivated.
 *  Theme Author [Superb](https://wordpress.org/support/users/themeeverest/)
 * (@themeeverest)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/menu-issue-43/#post-12275242)
 * Hi Perry, we sent you custom JS to help you with fixing the issue you were experiencing.
   
   We are sadly not allowed to access the backend of your website so we cannot integrate
   it for you.
 * I’m sorry that it never worked out.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Menu issue’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/creativeily/5.3/screenshot.png)
 * Creativeily
 * [Support Threads](https://wordpress.org/support/theme/creativeily/)
 * [Active Topics](https://wordpress.org/support/theme/creativeily/active/)
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 * 2 replies
 * 1 participant
 * Last reply from: [Superb](https://wordpress.org/support/users/themeeverest/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/menu-issue-43/#post-12275242)
 * Status: resolved