Support » Plugin: My Bootstrap Menu » Menu Is Not Working

  • Resolved wpgg



    I am wondering if you could help me sort out the problem I am having with this website: The menu is not working on mobile devices. Nothing happens when I click on it.

    I’ve tried adjusting the Advanced Options –> Load My Bootstrap Menu Plugin Styles settings but no luck.

    Any insight would be greatly appreciated!


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  • Plugin Author codetoolbox


    Hi wpgg,

    The site menu appears to be working, however it doesn’t appear to be using My Bootstrap Menu.

    We can provide assistance for commercial projects if you contact us separately.


    Since the 4.7.5 update, my mobile menu isn’t toggling and pop up modals aren’t working. I realized you all are operating on Bootstrap 3.3.4 instead of 3.3.7.

    Please help ASAP. My client is VERY upset.

    Here is the site. Once the menu starts toggling, I’m sure the modals will work as well b/c I think it is a bootstrap.js issue. For some reason it isn’t being found or the 3.3.4 isn’t well supported in 4.7.5.

    Plugin Author codetoolbox


    Hi BaileyDigitial7,

    I’m sorry to hear you’re having trouble developing sites and themes on WordPress. I can confirm the MyBootstrapMenu plugin works in the latest version of WordPress 4.7.5.

    Have you checked the various settings on My Bootstrap Menu such as:
    – Advanced Options > ‘Load the plugin’s version of bootstrap’
    – Turn off all other plugins and themes and use a ‘Blank’ theme to test which is conflicting with MyBootstrapMenu.

    If your client is still upset, we are happy to deal with them directly.


Viewing 3 replies - 1 through 3 (of 3 total)
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