Support » Theme: Neve » menu dropdown on hover doesn’t work on a mobile phone

  • hello ,

    I use NEVE 1.1.3 and wordpress 5 for my site .
    when i checked my site on a mobile phone (with chrome or firefox) the menu dropdown hover does not work . I can’t selected the sub-menu .

    Thanks for your help . Regards Bernard

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi @hbl52,

    Can you please share your site with us? Isn’t the dropdown menu accessible on click? ( On hover does not work on mobile devices )

    Regards,
    Rodica

    Hello Rodica

    I am just put my site on line ( remove the maintenance mode ) . You can see it : https://cooperationsante.fr

    You can test the menu : “Qui Sommes-nous” . where you have 5 sub-menu. On a PC or portable-PC, the sub-menu works on-click and on-hover.
    But i tried to test it on a mobile it doesn’t work.

    When i started this site the release of Neve was : And the sub-menu workes correctly. I think this problem arrives with the latest version of Neve .
    Theme Name: Neve
    Theme URI: https://themeisle.com/themes/neve/
    Author: ThemeIsle
    Author URI: https://themeisle.com
    Description: Neve is a super fast, easily customizable, multi-purpose theme. It’s perfect for blogs, small business, startups, agencies, firms, e-commerce shops (WooCommerce storefront) as well as personal portfolio sites and most types of projects. A fully AMP optimized and responsive theme, Neve will load in mere seconds and adapt perfectly on any viewing device. While it is lightweight and has a minimalist design, the theme is highly extendable, it has a highly SEO optimized code, resulting in top rankings in Google search results. Neve works perfectly with Gutenberg and the most popular page builders (Elementor, Brizy, Beaver Builder, Visual Composer, SiteOrigin, Divi). Neve is also WooCommerce ready, responsive, RTL & translation ready. Look no further. Neve is the perfect theme for you!
    Version: 1.0.22
    License: GNU General Public License v2 or later
    License URI: http://www.gnu.org/licenses/gpl-2.0.html
    Text Domain: neve
    WordPress Available: yes
    Requires License: no

    Regards Bernard ………

    P.S : i have a screen-shot but i don’t know how i can join it with this mail

    hello Rodica ,

    To test the nav-bar , i put the width of the id : div[role=”navigation”] at 1120px i did a lot of things after and i forgot to remove it . Now it works except the hover .

    regards Bernard …….

    Hello Rodica,

    I’m having a similar issue with Neve:

    Mobile menu dropdown appears BEHIND of everything else… I think that is why it’s not working for my site (hope it’s just that!)… And the menu dropdown background is not white, is transparent and I don’t know how to change it white for all mobile phones with additional CSS.

    Hope you can help me.

    Site: https://operacionjaguar.org/new/

    Madalin

    (@madalin_themeisle)

    Hey there,

    I’m sorry for my delayed reply. Could you guys please tell us if you issue persist with the latest version of the Neve theme?

    Hi Madalin,
    we have a problem with dropdown menu. when google advertisements are active.
    Please help us

    Site:www.jazzinfamily.com

    Hello Madalin,

    I just try the mobile menu with the latest version of Neve theme and it is still not working. I used this code to fix the problem:

    ul#nv-primary-navigation.menu {
    background: #FFFFFF;
    position: relative;
    z-index: 9999;
    padding:1px 10px 1px 10px

    }

    AC

    (@purplecodes)

    Themeisle Support

    Hi @jazzinfamily,

    I checked your site on mobile using a Chrome browser, the submenu is now working.
    Please confirm if the issue has been fixed.

    @elidewa – thank you for sharing the code, though I tested this on local and was not able to replicate the issue, it’s a good reference.

    Hi @purplecodes,
    No, unfortunately I still see the problem.
    I’d send a video of the problem, but it’s not possible here.

    Madalin

    (@madalin_themeisle)

    Hi @jazzinfamily

    Could you please use an app like Dropbox https://www.dropbox.com/ to share your vide?

    We’re waiting for your reply — Have a great day!

Viewing 10 replies - 1 through 10 (of 10 total)
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