Title: menu does not work
Last modified: August 21, 2016

---

# menu does not work

 *  Resolved [matteosettembre](https://wordpress.org/support/users/matteosettembre/)
 * (@matteosettembre)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/menu-does-not-work/)
 * Hello everybody, i’m new in this forum so this is my first post!
    I have been
   trying since hours to use this plugin but does not work, after some tests i saw
   into the console this message: Uncaught TypeError: undefined is not a function
   Does anybody know how to fix it?? Thank you very much
 * [https://wordpress.org/plugins/shiftnav-responsive-mobile-menu/](https://wordpress.org/plugins/shiftnav-responsive-mobile-menu/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [sevenspark](https://wordpress.org/support/users/sevenspark/)
 * (@sevenspark)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/menu-does-not-work/#post-5097358)
 * Hi Matteo,
 * Welcome to WordPress 🙂 Could you please post a link to your site so I can take
   a look? That error message isn’t helpful unfortunately without seeing the context.
 * Note that a javascript error from another plugin will prevent ShiftNav’s javascript
   from being able to run. So whatever the javascript error is, it’ll need to be
   resolved in order for JS on your site to work properly.
 * Best,
 * Chris
 *  Thread Starter [matteosettembre](https://wordpress.org/support/users/matteosettembre/)
 * (@matteosettembre)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/menu-does-not-work/#post-5097405)
 * Hi there! Thx to replay to me, here the address but keep in mind that it’s just
   a testing site i built some months ago. The error i wrote in the previous post
   was about a console error log that it does not make it work.
 * [http://www.matteosettembre.info/temp](http://www.matteosettembre.info/temp)
 * Thx for your support
 *  Plugin Author [sevenspark](https://wordpress.org/support/users/sevenspark/)
 * (@sevenspark)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/menu-does-not-work/#post-5097442)
 * Hi Matteo,
 * ShiftNav isn’t present on that site, so I can’t troubleshoot it. I would need
   to be able to see the issue firsthand.
 * Chris

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘menu does not work’ is closed to new replies.

 * ![](https://ps.w.org/shiftnav-responsive-mobile-menu/assets/icon-256x256.jpg?
   rev=2247219)
 * [ShiftNav - Responsive Mobile Menu](https://wordpress.org/plugins/shiftnav-responsive-mobile-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shiftnav-responsive-mobile-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shiftnav-responsive-mobile-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/shiftnav-responsive-mobile-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shiftnav-responsive-mobile-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shiftnav-responsive-mobile-menu/reviews/)

## Tags

 * [is not a function](https://wordpress.org/support/topic-tag/is-not-a-function/)
 * [undefined](https://wordpress.org/support/topic-tag/undefined/)

 * 3 replies
 * 2 participants
 * Last reply from: [sevenspark](https://wordpress.org/support/users/sevenspark/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/menu-does-not-work/#post-5097442)
 * Status: resolved