Menu does not show in Sydney theme

  • dividendhero

    (@dividendhero)


    1 year, 1 month ago

    Hi!
    I’m using the Sydney theme to start my wordpress website, but the menu has disappeared from every page. I have the latest version of the theme, and made sure the menu location matches the menu name, but it’s still not visible 🙁 I don’t want to create a new header, just want to show the menu and logo.
    Also when I create a new page, that page is not in the Sydney theme but completely blank.

    Would be great if someone could help me out!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Kharis Sulistiyono

    (@kharisblank)

    1 year, 1 month ago

    Hi @dividendhero,

    As inspected, I guess your theme’s header.php file has changed. See the original file here and compare it to yours that can be accessed from Appearance menu > Theme File Editor.

    In case it has changed for some reasons, I’d recommend to re-install the theme.

    Thread Starter dividendhero

    (@dividendhero)

    1 year, 1 month ago

    Hi @kharisblank,
    Thanks for looking into this! I checked the .php file but it is exactly the same as the original. Do you have any other suggestions? 🙂

    Kharis Sulistiyono

    (@kharisblank)

    1 year, 1 month ago

    Hi @dividendhero,

    Thank you for getting back.

    I am wondering your site’s header was configured. I’d like to replicate it to troubleshoot it locally.

    Can you provide your site header’s configuration in Appearance > Customize > Header > Main Header. Thanks in advance!

    Thread Starter dividendhero

    (@dividendhero)

    1 year ago

    • Layout 2Layout 2
    • Menu Position
      Left Center Right
    • Container Type
      Contained Full-width
    • Enable Sticky Header – enabled
    • Sticky Header Type
      Always sticky On scroll to top
    • Transparent HeaderAdd/Edit Conditions
    • Elements
    •  Search
    •  Button
    •  Cart & account icons
    •  Contact info
    • Button
    • Button Text
      Become a hero
    Kharis Sulistiyono

    (@kharisblank)

    1 year ago

    Hi @dividendhero,

    Upon further checking, you might be currently using Elementor header.

    To verify this, try temporarily disabling Elementor plugin in private mode with the help of Health Check plugin. Clear cache and run your test.

    Thread Starter dividendhero

    (@dividendhero)

    1 year ago

    Hi @kharisblank,

    Thanks again. If I disable Elementor the menu is back! However, if I activate Elementor again the menu disappears even though I do not have a header template selected in Elementor. Do you happen to know how I can get the menu back while having Elementor activated? 🙂

    Thread Starter dividendhero

    (@dividendhero)

    11 months, 4 weeks ago

    Hi @kharisblank ,

    I still have the issue with the menu and footer as well. Unfortunately we cannot use the website at all without the menu. Do you have another suggestion how to get the menu back? Otherwise we are thinking about starting over completely.

    Thanks again!

Viewing 7 replies - 1 through 7 (of 7 total)
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