• Resolved marketingsweet

    (@marketingsweet)


    Hi,

    When a variable product such as https://cartoys.com.au/product/23/ is added to the cart in the menu cart it shows the correct number for a millisecond then flashes back to the number of Non-Variable Products only.

    All plugins are at latest version.

    Why is this flashing to the non-variable products total only and not showing the variable products included in the total?

    This seems to not happen all the time but specifically when
    1. Existing Non-Variable Products in cart
    2. Add to Cart from Single Product Page

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor alexmigf

    (@alexmigf)

    Hello @marketingsweet

    Seeing your XHR requests it’s possible to see that the woocommerce_cart_hash is not set properly, and it could be that this is done by the woocommerce currency switcher (WOOCS):

    woocommerce-cart-hash

    That makes impossible for fragments to be refreshed because the hash doesn’t change.

    Thread Starter marketingsweet

    (@marketingsweet)

    Hi @alexmigf We do have WooCommerce Currency Switcher active.

    What is the solution to fix this then?

    -Use a different Currency Switcher?
    -Something you can fix?

    Plugin Contributor alexmigf

    (@alexmigf)

    Hi @marketingsweet

    I don’t know for sure if the hash problem comes from that plugin, I’m just guessing. If you disable it what happens?

    Thread Starter marketingsweet

    (@marketingsweet)

    Hi @alexmigf,

    It appears to work normally when that plugin is disabled.

    Plugin Contributor alexmigf

    (@alexmigf)

    Hi @marketingsweet

    Ok, seems the culprit then. I recommend you to try another currency switcher plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

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