Title: Menu Button Inactive
Last modified: July 29, 2020

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# Menu Button Inactive

 *  Resolved [newbieg](https://wordpress.org/support/users/newbieg/)
 * (@newbieg)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/menu-button-inactive/)
 * Hi,
 * I’ve installed the Mobile Menu plugin on my web page, but the menu button doesn’t
   do anything. It adds a ‘#’ to the websites link, but that’s it. Need your help.
 * Related info:
    Website is using a custom theme. PHP version 5.6.40
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmenu-button-inactive%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/)
 * (@takanakui)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/menu-button-inactive/#post-13233819)
 * Hi [@newbieg](https://wordpress.org/support/users/newbieg/),
 * It seems your site is loading a different jQuery version from what is packed 
   with the WordPress installation. That is breaking the page load and several things
   can work incorrectly including WP Mobile Menu.
 * [https://share.getcloudapp.com/KourWQqR](https://share.getcloudapp.com/KourWQqR)
 *  Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/)
 * (@takanakui)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/menu-button-inactive/#post-13269725)
 * Hi [@newbieg](https://wordpress.org/support/users/newbieg/),
 * Did you saw my previous reply?
 *  Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/)
 * (@takanakui)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/menu-button-inactive/#post-13312863)
 * Will close the topic for now. Let me know if necessary.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Menu Button Inactive’ is closed to new replies.

 * ![](https://ps.w.org/mobile-menu/assets/icon-128x128.png?rev=1890426)
 * [WP Mobile Menu - The Mobile-Friendly Responsive Menu](https://wordpress.org/plugins/mobile-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mobile-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mobile-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/mobile-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mobile-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mobile-menu/reviews/)

## Tags

 * [display](https://wordpress.org/support/topic-tag/display/)
 * [technical](https://wordpress.org/support/topic-tag/technical/)

 * 3 replies
 * 2 participants
 * Last reply from: [Rui Guerreiro](https://wordpress.org/support/users/takanakui/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/menu-button-inactive/#post-13312863)
 * Status: resolved