Support » Plugin: Responsive Menu - Create Mobile-Friendly Menu » Menu button doesn’t work

  • Resolved deny21

    (@deny21)


    Hello, i’m using astra pro theme and, when i scroll down the page the button doesn’t work anymore, it works just when header is on the top

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support expresstechsupport

    (@expresstechsupport)

    Hi @deny21,

    Thanks for reaching out to us. As it is difficult to say why you are experiencing this issue, I request you to please share the export file of the plugin with me via Google Drive.

    I will ask the development team to look into the issue and provide you with the required resolution.

    Ho i can send you the export file?

    Plugin Support expresstechsupport

    (@expresstechsupport)

    Hi there,

    To share the export file, go to Technical tab -> Transfer section, click Export button and save the export file to your computer.

    Now, upload this file to Google drive and share the link with me.

    Please do the same and let me know.

    Regards,
    Kriti

    Here the export file, please i need a fix as soon as possible. Thank you. https://drive.google.com/file/d/1JvMClQJ00nCCvj8Go_7GKzZmvdCvjXE1/view?usp=sharing

    Plugin Support expresstechsupport

    (@expresstechsupport)

    Thanks Deny for sharing the same with me. I will ask the development team to look into this and keep you posted regarding the same.

    Regards,
    Kriti

    Ok i’ll wait for you

    Plugin Support expresstechsupport

    (@expresstechsupport)

    Hi Deny,

    Hi @deny21,

    Our developer has checked the issue. And this is a theme-specific issue where it is creating two copy of menu element one for static header and one for normal header and both of element have the same id so that conflicting the button.

    There is no quick solution to this issue. The only way is the user can use the normal way instead of shortcode on the header or skip static header.

    Please do the same let me know.

    Regards,
    Kriti

    Plugin Support expresstechsupport

    (@expresstechsupport)

    Hi,

    If you are enjoying our plugin, then please support us with a review.
    We have worked very hard to create this plugin. If our plugin has added value to your store, please give us your love and support by writing a review at: https://wordpress.org/plugins/responsive-menu/#reviews

    Regards,
    Kriti

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.