Support » Fixing WordPress » menu and header bar disappeared

  • Hello..
    I am not sure what happened.. I have the website
    theamericanquarterhorse.com and I was trying to put a “social media widget” on the site.in the the footer areas., I tried a couple from the wordpress directory page, and some didn’t seem to work. so I deleted them off and tried another till I found one that worked.–
    ‘social media widget standard”–
    After I was done I looked at the site, and my menu was and is, totally gone!! the bar between the “theamericanquarterhorse” and “home” turned very skinny and the bar turned- color -changed to blue instead of black.
    I checked and my menu still exists in the dashboard, and my pages still exist in the dashboard, but NO MENU is visible on the front end,. I tried going into the menu and re-saving the menu. still no menu on the front end. I checked my pages, and they are still “public” not private..
    I cannot get my menu to show on the front end no matter what I try.. It does exsist. I went into appearance- customize – and the menu is still in there in the header area, just dont seem to have a header bar between–theamericanquarterhorse.com– and the “home” page title anymore and am not sure how to “find it and fix it”
    .I deactivated the plugin, and removed it, and the blue space between–theamericanquarterhorse” and “home” disappeared, in fact that bar area totally disappeared between “theamericanquarterhorse: and :”home” where the menu was located..
    in the settings my menu was located “on main”. I tried moving the menu to another location to see if that was the problem,, still no menu. I am using ocean theme..Any thoughts would be appreciated..
    Any ideas?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 36 total)
  • Hi,

    sounds like some CSS styles issue that need to be fixed. Try to enable this plugin and I’ll take a look, maybe there is some nice solution for your website 🙂

    • This reply was modified 3 years, 3 months ago by ΞX.MI.

    Hi @nitehawk,

    Are you sure your menu is gone? I am seeing a mobile friendly menu on the right upper corner of your website. Just press the three stripes.

    If it should be a normal bar, then it might as well be a theme setting instead of a plug-in failure.

    Let us know.

    Thread Starter nitehawk

    (@nitehawk)

    Oh my! when I pressed the 3 stripes I got a full page menu that was never there before.. I don’t mind having a mobile menu, but I had no idea that the stripes meant there was a menu hiding there ( yes I am a newbie), I can leave that there for mobile menu people, but wouldn’t mind having a regular menu there also.. Do you think I may have jiggled my main menu setting in the “customize” area and made the mobile menu the default??

    Thread Starter nitehawk

    (@nitehawk)

    I checked menu in – appearance–“customize:–menu – section and “mobile menu” isn’t even checked, only the main menu is checked so not sure how come I have a mobile menu showing up..

    Hi @nitehawk,

    I have no idea why the menu stays on mobile menu, but this might have different issues.

    – Disable all plug-ins and check if menu is still as mobile friendly.
    – If that does not help, try a free standard theme of WordPress

    If it is the latter contact oceanWP theme creators.
    Cheers.

    Thread Starter nitehawk

    (@nitehawk)

    thanks for the reply.
    When I saw my main menu was gone I deactivated the social media widget, because I suspected a conflict. When I did that the area between theamericanquarterhorse and “home” that held the menu turned blue to match my page background. when I deleted the plugin, the area totally disappeared leaving a thin white line. I went in and turned that color of the line to black in the customize settings.. but cant find the bar that held the menu, and now all I have is the mobile menu even though it is not checked..
    how do you contact the ocean wp creators??
    thanks…

    nitehawk, you can check out this page https://oceanwp.org/support/ and this forum page https://wordpress.org/support/theme/oceanwp

    Hi @nitehawk,

    I just checked the possible settings of OceanWP theme. Please check the following:

    1. In customizing header check what has been set in Breakpoints.

    This tells the screens to change to mobile friendly is screensize is smaller then…
    Else, just try and test some settings to see if anything changes.

    Thread Starter nitehawk

    (@nitehawk)

    What I found was the breakpoints is a mobile menu setting.. I do now have a word ‘menu” beside the 3 bars that drops down, but it is huge.
    I am wondering if I delete the menu off in the backend and re-build it, if the main menu might re-appear?? thinking out loud…

    I don’t see any difference in the menu since the last time I checked it.
    But, yes, you can try to remove the menu and recreate it from scratch.

    Thread Starter nitehawk

    (@nitehawk)

    The only thing that is different on my browser is that the word ‘menu” appears beside the 3 spaces..
    It is getting quite late in my corner of the world, so in the morning will look at possibly deleting the menu and rebuilding it and see if that changes anything.
    I did put a note on the ocean forum, maybe there might be feed back from there in the morning..
    if I can get this solved will try to let everyone know what worked so if someone else encounters this issue they can have some help too
    thanks

    Thread Starter nitehawk

    (@nitehawk)

    So far I have not had a reply from the ocean wp folks, so am going to try deleting and re doing the menu from scratch and se if that works

    Thread Starter nitehawk

    (@nitehawk)

    Oh yes , what is a “free standard theme of WordPress”??
    thanks..

    Hi @nitehawk,

    A standard theme is for example Twenty Fifteen. If you never removed a theme before, then you can activate it in the backend.

    Just test if this theme is displaying your menu correctly.
    Cheers Henk.

    Thread Starter nitehawk

    (@nitehawk)

    Ok, umm I have changed themes before, and had settles on ocean.. am wondering if changing themes might “blow some of my content out of the water” so to speak and garble something’s up??

Viewing 15 replies - 1 through 15 (of 36 total)
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