Support » Plugin: Wordfence Security - Firewall & Malware Scan » Menu All Options doesn’t work

Menu All Options doesn’t work

  • Resolved skarabeq

    (@skarabeq)


    3 years, 6 months ago

    The button Save Changes doesn’t work as expected. When just open the menu All Options and you made some changes, then you click on the button Save Changes. After that the new made settings are unsaved. The problem is related with the following javascript error: Uncaught TypeError: $(...).wfselect2 is not a function

    This problem has been happened on WordPress 4.9.5 with Wordfence 7.1.4

    • This topic was modified 3 years, 6 months ago by skarabeq.
    • This topic was modified 3 years, 6 months ago by skarabeq.
    • This topic was modified 3 years, 6 months ago by skarabeq.
    • This topic was modified 3 years, 6 months ago by skarabeq.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Joe Banks

    (@joebanks10)

    3 years, 6 months ago

    I’m having the same issue with the same plugin and WP core versions.

    themps

    (@themps)

    3 years, 6 months ago

    I am having the same issue. Button is just gray-ed out for me. I can ‘trick’ it into being clickable by switching on off one of the toggle buttons but it doesn’t save still.

    I even rolled back to 7.0.3 same thing.

    • This reply was modified 3 years, 6 months ago by themps.
    Thread Starter skarabeq

    (@skarabeq)

    3 years, 6 months ago

    The problem is solved by fix the permissions of the directory wp-content. In this directory WordFence can’t create the directory wflogs and may be can’t generate some required javascripts. I solve this problem when add permission of the directory wflogs.

    It will be better WordFence show the error for the problem in admin panel as error notice.

    • This reply was modified 3 years, 6 months ago by skarabeq. Reason: suggestion
    wfalaa

    (@wfalaa)

    3 years, 6 months ago

    Thanks @skarabeq for updating the thread with the solution.

    @joebanks10 and @themps can you double check that Wordfence has all the required permissions set correctly? you can check that from (Wordfence > Tools > Diagnostics) then open these two sections “Wordfence Config” and “Filesystem”.

    If everything appears to be fine there, then please open a new support thread regarding your problem with all the details you can mention about your site/server environment (PHP version, web server used, WordPress and Wordfence versions).

    Thanks.

    themps

    (@themps)

    3 years, 6 months ago

    Yeah I get Filesystem Ability to read/write various files.

    Checking if web server can read from ~/plugins/wordfence
    OK
    Checking if web server can write to ~/plugins/wordfence
    OK
    Checking if web server can read from ~/wp-content/wflogs
    OK
    Checking if web server can write to ~/wp-content/wflogs
    OK

    So I need another topic opened?

    shikha1121

    (@shikha1121)

    3 years, 2 months ago

    Hi,
    I am also unable to add new menus.New menus are not saving after installing wordfence.
    I have following settings:-
    Checking if web server can read from ~/plugins/wordfence
    OK
    Checking if web server can write to ~/plugins/wordfence
    OK
    Checking if web server can read from ~/wp-content/wflogs
    OK
    Checking if web server can write to ~/wp-content/wflogs
    OK

    Rick Snackers

    (@ricksnackers)

    2 years, 10 months ago

    The plugin “WP Real Media Library” caused this problem at one of our websites. My colleague just found this out.

Viewing 7 replies - 1 through 7 (of 7 total)
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