"memory overload" message preventing administration of site

  • Resolved jimml

    (@jimml)


    9 years, 1 month ago

    On my site – kognitifterapi.com – I am able to log in to the admin site and see the home page, the dashboard – but whenever I try to actually do anything such as modify a page or post, I get a white screen with the following error message:

    —
    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 491520 bytes) in /data/17/3/122/111/3122437/user/3482966/htdocs/cbtistanbul/wp-admin/menu.php on line 267
    —

    Also, even on the dashboard, the “WordPress News” text block also is white and has this error message:

    —

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 30720 bytes) in /data/17/3/122/111/3122437/user/3482966/htdocs/cbtistanbul/wp-admin/includes/ajax-actions.php on line 2415

    —

    This problem is becoming chronic and I cannot update the site. Does anyone have any ideas?

    Thanks!

    Jim

Viewing 5 replies - 1 through 5 (of 5 total)
  • Bill

    (@chubbycrow)

    9 years, 1 month ago

    Just to regain some admin functionality, you might try temporarily disabling plugins to free up some php memory. Then see if you can narrow it down to certain memory hogs. (I’ve never used them, but I know there are some plugins that will show you where memory is being used. That’s for later though, when you get functional again.)

    You can try increasing the memory allowance through the use of wp-config.php and that can sometimes work. You can also make an adjustment to php.ini on your server, but that is only allowed by some hosts in certain instances. You can also ask your host about increasing your memory limit for you.

    Thread Starter jimml

    (@jimml)

    9 years, 1 month ago

    Hello Bill,

    I had to use Filezilla to move the plugins to a temp folder. I was then able to get full use of the admin pages (although the public site looked pretty wild during this process). I then used Filezilla to move one plugin at a time back into the normal plugin folder. Each time I reactivated the plugin in the admin page, checked the public site to make sure the plugin had taken effect, and ran test activity in the admin pages to make sure I didn’t get another memory overload whiteout.

    Worked like a charm – thanks!!

    barnez

    (@pidengmor)

    9 years, 1 month ago

    This plugin can be useful to evaluate the impact of plugins on your site load:

    https://wordpress.org/plugins/p3-profiler/

    Thread Starter jimml

    (@jimml)

    9 years, 1 month ago

    Thanks! Will check it out . . .

    Bill

    (@chubbycrow)

    9 years, 1 month ago

    Glad you got it straightened out. A plugin such as what @barnez recommended can help you to isolate a troublemaker.

Viewing 5 replies - 1 through 5 (of 5 total)
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