Support » Plugin: Facebook for WooCommerce » Memory limit reached after last update

  • Resolved artmobbing

    (@artmobbing)


    Hi,
    The plugin worked very well until yesterday, when I get the second-to-last version update.
    This is what happened.
    When FB for WOO is activated WYSIWYG for products taxonomy gave me a blank page with any JS error in console.
    So I tried to see the server side log, discovering the WOO / FB plugin had this memory limit error:

    [error] [client xxx.xxx.xxx.xx] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /web/htdocs/www.xxxxx.com/home/wp-includes/class-wp-fatal-error-handler.php on line 72, referer: https://www.xxxxx.com/wp-admin/plugins.php?plugin_status=all&paged=1&s
    [error] [client xxx.xxx.xxx.xx] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /web/htdocs/www.xxxxx.com/home/wp-content/plugins/facebook-for-woocommerce/includes/Products/FBCategories.php on line 47, referer: https://www.xxxxx.com/wp-admin/plugins.php?plugin_status=all&paged=1&s

    If I try to deactivate the WOO FB plugin the add / edit product UI correctly works.
    Today I tried to update with the very last release of the plugin published some hours ago with no success.

    The plugin silently works in background.
    ie. my catalog is costantly updated… I’ve updated my catalog using wooapp during the whole day and all the products are correctly uploaded on my FB insta shop.

    Any idea?

Viewing 9 replies - 16 through 24 (of 24 total)
  • Me too!

    Anonymous User 17880307

    (@anonymized-17880307)

    I suggest to convert the JSON file to a CSV file and parse it line by line which is the most memory-efficient solution.

    urka

    (@urka)

    same problem 🙁

    deeedesign

    (@deeedesign)

    Same issue as 4 months ago?
    I’ve rolled back as suggested to be able to see the product edit pages – will this be updated any time soon?

    Plugin Support laceyrod a11n

    (@laceyrod)

    Automattic Happiness Engineer

    Hi all,

    This error is related to your hosting package and you will need to increase the amount of RAM that is allocated to your site.

    You can either ask your host to increase the limits, or increase is yourself following the guide below:

    https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    Cheers!

    negapo

    (@negapo)

    I have abandoned this plug-in a while ago because its simply not good (to be kind) but i felt the urge to reply. I had 4gb on my server and the plug-in maxed out the memory, what kind of server do we need to run this?

    Other plug-ins just split the process and run several cron jobs, simple as that.
    Its seems that the developers are in denial on this plug-in, maybe its time to wake up and face the issues.

    • This reply was modified 3 years ago by negapo.
    Plugin Support EastOfWest a11n

    (@eastofwest)

    Thanks for your feedback @negapo.

    I was able to fix it with the following settings in MultiPHP INI Editor in Cpanel:

    https://prnt.sc/117bcyo

    Plugin Support Abhi G. a11n

    (@theabhig)

    Hi @bene-mota thanks for the screenshot and alternative solution.

    A performance fix was also released in version 2.3.3 of the plugin.

    I’ll go ahead and mark this thread as resolved but for any continuing issues please feel free to open a new thread.

Viewing 9 replies - 16 through 24 (of 24 total)
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