Memory Leak after updating to 4.9.2

  • Resolved raratiru

    (@raratiru)


    4 years, 3 months ago

    I am currently running Woocommerce 4.9.0.

    Updating to 4.9.2 and navigating to admin, causes random fatal errors, requiring hundreds of memory gigabytes, for example:

    FastCGI sent in stderr: "PHP message: PHP Fatal error: Allowed memory size of 3758096384 bytes exhausted (tried to allocate 137438953444 bytes) in ./wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476" while reading response header from upstream, client: request: "GET /wp-json/ithemes-security/v1/admin-notices?_locale=user HTTP/2.0", upstream: "fastcgi://unix:/run/php/74.sock:", host: "xxx", referrer: "https://xxx/wp-admin/options-general.php?page=updraftplus"

    • This topic was modified 4 years, 3 months ago by raratiru.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    4 years, 3 months ago

    Hi there! 👋

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.
    Thread Starter raratiru

    (@raratiru)

    4 years, 3 months ago

    Thank you. Storefront it is already.

    The Health Check & Troubleshooting plugin sounds great, I shall give it a try!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    4 years, 3 months ago

    I’m checking this thread and I can see that it is marked as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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