• Resolved belleair

    (@belleair)


    We keep having the issue that Frontend plugin when used with the popular Awesome Support plugin https://wordpress.org/support/plugin/awesome-support throws us a big 502 error. My coder looked into it, even the hosting provider who tried to tweak our memory; all to no avail.

    Now also Awesome Support looked into this matter and can provide you the following feedback:


    I just installed the version of front-end-publishing that is in the wordpress.org directory. It generates an out of memory message no matter how much memory I throw at it. I think its trying to do something weird with our tickets. Their pro version apparently allows you to handle custom post types so if this version has that capability built-in (but hidden( then it might just be trying to do something weird with our tickets and replies and running out of memory in the process. I’ve given it as much as 2 gigs of memory and it just uses it all up until it generates a php fatal error.

    We’re not going to be able to drill into this – I think you should turn this over to the FEP folks – no way should it’s page be running out of memory regardless of which CPT it’s trying to handle.

    The php log file only generates one line with this error: /wp-includes/class.wp-scripts.php, line 457. (That line in the file is core to WP and seems to be related to translations – maybe that will give them some idea as to what is going on.)

    Please look into this. Sounds like here’s clearly a bug in your plugin.

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