• Resolved Bss

    (@bsssnc)


    Hello,
    we have some problem with the plugin.

    we often get the following error

    2022-03-30T20:32:24+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 12582928 bytes) in wp-content/plugins/webappick-product-feed-for-woocommerce-pro/includes/classes/class-woo-feed-products-v3-pro.php in Zeile 534
    
    2022-03-30T21:02:19+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 12583024 bytes) în wp-content/plugins/webappick-product-feed-for-woocommerce-pro/includes/classes/class-woo-feed-products-v3-pro.php pe linia 534

    but we have already allocated the maximum memory and I would not like to provide even more memory.

    ## WordPress Environment ###
    
    WordPress address (URL): https://speedd.it
    Site address (URL): https://speedd.it
    WC Version: 6.3.1
    REST API Version: ✔ 6.3.1
    WC Blocks Version: ✔ 6.9.0
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.2.1
    Log Directory Writable: ✔
    WP Version: 5.9.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.19
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.28-MariaDB-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hello @bsssnc

    Please go to CTX Feed > Status, click on the Copy Status button at the bottom of the page and paste the status here.

    However, we can see from the above status that the time limit is 120, which is quite low. Please, increase it to 300 or more and try regenerating the feed.

    Thank you,

    Thread Starter Bss

    (@bsssnc)

    hello,
    this is the status but the error say “Memory Limit 512Mb exeded” not “Time limit”

    Thanks

    
    WooCommerce Version: 6.3.1 - You are using the latest version of WooCommerce.
    
    Product Types: ☞  Prodotto Semplice [simple]
    
    ☞  Grouped Product [grouped]
    
    ☞  Prodotto Esterno/Affiliate [external]
    
    ☞  Prodotto Variabile [variable]
    
    Total Products: WP Query: 789
    WC Product Query: 789
    Both Query: 789
    
    Product Total by Types.
    
    ☞  Simple Product: 12
    
    ☞  Variable Product: 777
    
    ☞  Product Variations: 9898
    
    Product Per Batch: 200
    
    Product Query Type: WC_Product_Query
    
    Default Customer Location: Default Customer Location
    
    Store Address
    Via Emilia Ponente 42a
    Imola
    IT:BO
    40026
    
    Multi Language Site: WPML
    
    Multi Currency Site: WooCommerce Multilingual
    
    Below Multi Currency Plugins are compatible with Woo Feed Pro. 
    
    ☞  Currency Switcher WooCommerce by Aelia
    ☞  WooCommerce Currency Switcher by Realmag777
    ☞  WooCommerce Multilingual
    ☞  Polylang
    
    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
    
    WP CRON: WordPress cron is disabled. The Auto Feed Update will not run if WordPress cron is Disabled.
    
    Upload Directory: Ok - Writable.
    
    Cache Plugin Installed: WP Fastest Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?
    
    WordPress Multi Site: No
    
    Home Url: https://speedd.it
    
    Site Url: https://speedd.it
    
    Version: 6.3.1
    
    Log Directory: /var/www/wpspeedd/wp-content/uploads/wc-logs/
    
    Log Directory Writable: Yes
    
    WP Version: 5.9.2
    
    WP Multisite: No
    
    WP Memory Limit: 512 MB
    
    WP Debug Mode: No
    
    WP Cron: No
    
    Language: it_IT
    
    Server Info: Apache
    
    Php Version: 7.4.19
    
    Php Post Max Size: 128 MB
    
    Php Max Execution Time: 120
    
    Php Max Input Vars: 1000 B
    
    Curl Version: 7.61.1, OpenSSL/1.1.1k
    
    Suhosin Installed: No
    
    Max Upload Size: 128 MB
    
    Mysql Version: 5.5.5
    
    Mysql Version String: 5.5.5-10.3.28-MariaDB-log
    
    Default Timezone: UTC
    
    Fsockopen Or Curl Enabled: Yes
    
    Soapclient Enabled: Yes
    
    Domdocument Enabled: Yes
    
    Gzip Enabled: Yes
    
    Mbstring Enabled: Yes
    
    Remote Post Successful: Yes
    
    Remote Post Response: 200
    
    Remote Get Successful: Yes
    
    Remote Get Response: 200
    
    Speedd: 1.0 (Latest:0)
    
    WPML Multilingual CMS (OnTheGoSystems): 4.5.5
    
    SMS Abandoned Cart Recovery - CartBoss (Cart DATA Ltd.): 3.4.4
    
    Classic Editor (Contributori WordPress): 1.6.2
    
    CommerceGurus Commercekit (CommerceGurus): 2.0.0
    
    Elementor Pro (Elementor.com): 3.6.4
    
    Elementor (Elementor.com): 3.5.6 (Latest:3.6.1)
    
    Facebook for WooCommerce (Facebook): 2.6.12
    
    Fr Custom Payment Gateway Icon for WooCommerce (Fahri Rusliyadi): 1.1.1
    
    Iks Menu Pro (IksStudio): 1.9.5
    
    Jetpack (Automattic): 10.7
    
    Kirki Customizer Framework (David Vongries): 4.0.23
    
    Klaviyo (Klaviyo, Inc.): 3.0.2
    
    Deals, Sales Promotions and Upsells Pro (Molongui): 1.2.2
    
    Deals, Sales Promotions and Upsells for WooCommerce (Molongui): 2.4.4
    
    PixelYourSite PRO (PixelYourSite): 8.6.9 (Latest:8.6.10)
    
    PixelYourSite Super Pack (PixelYourSite): 3.0.4
    
    Product Filter for WooCommerce (XforWooCommerce): 8.3.0
    
    Smart Manager per WooCommerce – Gestione magazzino, Editor in blocco e altro... (StoreApps): 5.38.0 (Latest:5.39.0)
    
    ZeptoMail (Zoho Mail): 2.0.2
    
    URL Coupons for WooCommerce (WPFactory): 1.6.3
    
    User Role Editor (Vladimir Garagulya): 4.61.2
    
    WooCommerce Smart COD PRO (woosmartcod.com): 1.4.4
    
    CTX Feed Pro (WebAppick): 5.3.21
    
    Payment Plugins for Stripe WooCommerce (Payment Plugins, support@paymentplugins.com): 3.3.18
    
    Variation Swatches for WooCommerce - Pro (Emran Ahmed): 1.1.18
    
    Variation Swatches for WooCommerce (Emran Ahmed): 1.1.19
    
    WooCommerce Email Template Customizer Premium (VillaTheme): 1.1.4
    
    WooCommerce Stripe Gateway (WooCommerce): 6.3.0
    
    CURCY - WooCommerce Multi Currency Premium (VillaTheme): 2.1.30
    
    WooCommerce Multilingual (OnTheGoSystems): 4.12.6
    
    Pagamenti PayPal (WooCommerce): 1.7.0
    
    WooCommerce (Automattic): 6.3.1
    
    WP Fastest Cache Premium (Emre Vona): 1.6.2
    
    WP Fastest Cache (Emre Vona): 0.9.9
    
    WP File Manager (mndpsingh287): 7.1.4
    
    WP Maintenance Mode & Coming Soon (Themeisle): 2.4.4
    
    WPForms Lite (WPForms): 1.7.3
    
    WPML String Translation (OnTheGoSystems): 3.2.1
    
    YITH WooCommerce Brands Add-on Premium (YITH): 1.12.0
    
    YITH WooCommerce Tab Manager (YITH): 1.9.0
    
    Feed Files
    https://speedd.de/wp-content/uploads/woo-feed/facebook/xml/feed-germania-eur.xml
    https://speedd.it/wp-content/uploads/woo-feed/facebook/xml/feed-italia-eur.xml
    https://speedd.pl/wp-content/uploads/woo-feed/facebook/xml/feed-polonia-pln.xml
    https://speedd.pt/wp-content/uploads/woo-feed/facebook/xml/feed-portugal-eur.xml
    https://speedd.ro/wp-content/uploads/woo-feed/facebook/xml/feed-romania-ron.xml
    https://speedd.es/wp-content/uploads/woo-feed/facebook/xml/feed-spagna-eur.xml
    https://speedd.hu/wp-content/uploads/woo-feed/facebook/xml/feed-ungheria-huf.xml
    https://speedd.de/wp-content/uploads/woo-feed/google/xml/google-germania-eur.xml
    https://speedd.it/wp-content/uploads/woo-feed/google/xml/google-italia-eur.xml
    https://speedd.pl/wp-content/uploads/woo-feed/google/xml/google-polonia-pln.xml
    https://speedd.pt/wp-content/uploads/woo-feed/google/xml/google-portogallo-eur.xml
    https://speedd.ro/wp-content/uploads/woo-feed/google/xml/google-romania-ron.xml
    https://speedd.es/wp-content/uploads/woo-feed/google/xml/google-spagna-eur.xml
    https://speedd.hu/wp-content/uploads/woo-feed/google/xml/google-ungheria-huf.xml
    https://speedd.it/wp-content/uploads/woo-feed/tiktok/xml/tiktok-italia-wp.xml
    
    Fatal Errors
    2022-04-01T07:11:28+00:00 CRITICAL Uncaught Error: Call to a member function get_payment_method() on bool in /var/www/wpspeedd/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-redirect-handler.php:52
    Stack trace:
    #0 /var/www/wpspeedd/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-redirect-handler.php(23): WC_Stripe_Redirect_Handler::process_redirect()
    #1 /var/www/wpspeedd/wp-includes/class-wp-hook.php(307): WC_Stripe_Redirect_Handler::local_payment_redirect()
    #2 /var/www/wpspeedd/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #3 /var/www/wpspeedd/wp-includes/plugin.php(522): WP_Hook->do_action()
    #4 /var/www/wpspeedd/wp-includes/class-wp.php(771): do_action_ref_array()
    #5 /var/www/wpspeedd/wp-includes/functions.php(1310): WP->main()
    #6 /var/www/wpspeedd/wp-blog-header.php(16): wp()
    #7 /var/www/wpspeedd/index.php(17): require('/var/www/wpspee...')
    #8 {main}
      thrown in /var/www/wpspeedd/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-redirect-handler.php on line 52
    
    
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @bsssnc

    Please, increase both memory size and time limit and try again.

    Thank you,

    Thread Starter Bss

    (@bsssnc)

    is there any way to increase the memory size only for ctx feed pro?

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @bsssnc

    Sorry, it can not be increased for any specific plugin. If you find increasing those a bit tricky, please, contact your hosting provider.

    Thank you,

    Thread Starter Bss

    (@bsssnc)

    I’m the hosting provider.
    it’s crazy that CTX feed pro need 1024mb when Woocommerce, wpml and all the other plugin require 256mb.
    anche its less then 3000 product (color / size)
    🙁

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @bsssnc

    Would you mind creating a support ticket here?
    We need to inspect the issue more deeply to find a possible solution for you.

    Thank you,

    martin123456

    (@martin123456)

    Same issue here.

    We tried 1500M as a limit but still exhausted the memory.

    This is a major flaw in the plugin that needs to be fixed. Don’t waste time trying to correct your settings.

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @bsssnc

    In the system status, we can see the Max execution time is 120, which is quite low. Also, you have more than 9k variations. So, you can try the below to resolve this issue –
    – Increase the PHP Max execution time to 300 or more.
    – Try variable dependable from here as the number of variations is higher than variables.
    – Also, increase the PHP memory limit.

    Thank you!

    Plugin Support ansarybadal

    (@ansarybadal)

    Hello @bsssnc

    I hope the above helped you resolve the issue.
    Please, let us know if you are having any further issues, as we will be marking this issue as resolved if we don’t hear back from you,

    Thank you,

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘memory exhausted’ is closed to new replies.