Support » Plugin: Visual Portfolio » Memory and I/O usage on GoDaddy Hosting

  • Hi Visual Portfolio,

    I’m getting an odd timeout issue when using the portfolio plugin.

    We try to view/save items and it overloads the server pushing the Memory and I/O usage to 100% and then timing the server out.

    What settings are needed to be on the server for this to run?

    Is there a minimum spec?

    Any help would be great. It just seems to happen when working in the Visual Portfolio plugin.

    I’m just trying to cover all bases of all plugins/host/themes involved.

    Thanks in advance

    Chris

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author nK

    (@nko)

    Hi Chris.

    I don’t know what may cause this problem. On all our sites it working fast. I need to look at your server log, maybe some code part has a bug.

    If you find some unusual activity in our code, send me your server log here or using contact form https://nkdev.info/contact/

    Regards, nK.

    I get memory issues, especially uploading images via the visual portfolio upload function. Almost invariablt crashes server. – this is my error: [Sun Nov 24 06:47:32.782306 2019] [:error] [pid 15458] [client 51.9.19.10:55477] PHP Fatal error: Out of memory (allocated 16777216) (tried to allocate 81920 bytes) in /srv/philipcartland.co.uk/public/htdocs/wp-content/plugins/visual-portfolio/templates/items-list/items-style/image.php on line 31, referer: https://philipcartland.co.uk/

    Plugin Author nK

    (@nko)

    Hi.

    I have created a GitHub issue, but I can’t repeat this bug on my GoDaddy test server. https://github.com/nk-o/visual-portfolio/issues/127

    Regards, nK.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.