Title: Memcache problem
Last modified: March 23, 2021

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# Memcache problem

 *  Resolved [Oleksandr](https://wordpress.org/support/users/track77/)
 * (@track77)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/memcache-problem/)
 * I can’t edit the post when Memcache is on.
    Post type – bbpress topic theme –
   Flatsome ([https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319](https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319))
   WP version 5.7 URL (example) [https://3d-kstudio.com/wp-admin/post.php?post=1&action=edit&app=uxbuilder&type=editor#/](https://3d-kstudio.com/wp-admin/post.php?post=1&action=edit&app=uxbuilder&type=editor#/)
   error in console:
 *     ```
       Uncaught TypeError: Cannot read property 'isRoot' of undefined
           at t.value (https://3d-kstudio.com/wp-content/themes/flatsome/assets/js/builder/core/editor.js?ver=3.13.2:1)
       ```
   

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Stoyan Georgiev](https://wordpress.org/support/users/stoyangeorgiev/)
 * (@stoyangeorgiev)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/memcache-problem/#post-14226927)
 * Hey there [@track77](https://wordpress.org/support/users/track77/),
 * Could you elaborate more on the issue, since I was not able to replicate it. 
   The link you have posted is giving a critical error, despite the state of the
   Memcache. As for other posts, the editor is working fine. Would it be possible
   to provide the exact steps, so we can replicate the issue?
 * Kind regards,
    Stoyan
 *  Thread Starter [Oleksandr](https://wordpress.org/support/users/track77/)
 * (@track77)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/memcache-problem/#post-14227642)
 * I can give you access to the test site.
    How to send credentials to you? Is it
   possible to exclude Memcache for some pages using actions, filters or something
   else?
 * Thank you
 *  Plugin Author [Stoyan Georgiev](https://wordpress.org/support/users/stoyangeorgiev/)
 * (@stoyangeorgiev)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/memcache-problem/#post-14229113)
 * Hey [@track77](https://wordpress.org/support/users/track77/),
 * You can send the credentials, url and steps to replicate the issue at stoyan.
   b.georgiev[@]siteground.com
 * Kind regards,
    Stoyan
 *  Thread Starter [Oleksandr](https://wordpress.org/support/users/track77/)
 * (@track77)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/memcache-problem/#post-14233196)
 * Done.
    Check your mailbox
 *  Plugin Author [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [5 years, 1 month ago](https://wordpress.org/support/topic/memcache-problem/#post-14246894)
 * Marking this as closed and resolved. Please keep Memcached off if the problem
   continues or contact the bbpress/flatsome themes to check why they don’t play
   nice with persistent object caching in that situation. There isn’t much we can
   do about it really.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Memcache problem’ is closed to new replies.

 * ![](https://ps.w.org/sg-cachepress/assets/icon-256x256.gif?rev=2971889)
 * [Speed Optimizer - The All-In-One Performance-Boosting Plugin](https://wordpress.org/plugins/sg-cachepress/)
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## Tags

 * [flatsome](https://wordpress.org/support/topic-tag/flatsome/)
 * [memcache](https://wordpress.org/support/topic-tag/memcache/)

 * 5 replies
 * 3 participants
 * Last reply from: [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/memcache-problem/#post-14246894)
 * Status: resolved