Support » Plugin: Simply Exclude » 'Membership request for group "{{}}" rejected' registration error

  • Hello,

    I realized today that a ton of my new registered users have not been able to verify their registration emails. Narrowing down the cause by disabling all plugins and changing my theme to TwentyFifteen, then enabling plugins one at a time, showed that Simply Exclude was the problem.

    I can’t find anywhere that explains to me what “Situation (bp-email-type)” and “Tags (bp_member_type)” is for, or why they were enabled, but when they were disabled, the issue stopped.

    What was happening is when someone tried to register, they would receive an email that said:

    “Membership request for group “{{}}” rejected”

    instead of being supplied with a link to verify their registration.

    I am using the latest WordPress, and the most updated version of Simply Exclude that was given to me in WordPress updates. For now I’m just going to keep this plugin deactivated, but I wanted to post this up especially if anyone else was getting this issue, because I couldn’t find it anywhere on the internet or what might be the cause.

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