membership expiration set to January 1 1970

  • Resolved branhampaul

    (@branhampaul)


    2 years, 3 months ago

    Hello.
    After successful paying, the confirmation page is written and set to: Membership Expires: January 1, 1970. Why and what does this mean?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    2 years, 3 months ago

    Hi @branhampaul

    I’m sorry to hear about this issue you are facing. This often means the expiration date is in an incorrect format.

    Could you tell me if this happens when testing your payment using “Testing Only” gateway and let me know if this issue persists?

    Thread Starter branhampaul

    (@branhampaul)

    2 years, 3 months ago

    No. This happens during live mode. And, this happens when auto-renewal is checked. The expiration date outputs correctly for one time payments.

    Thread Starter branhampaul

    (@branhampaul)

    2 years, 2 months ago

    Hello @andrewza
    I await your reply, kindly.

    Plugin Author Andrew Lima

    (@andrewza)

    2 years, 2 months ago

    Hi @branhampaul

    Thank you for your patience, this sounds like one of our Premium Add Ons are interfering with checkout.

    We are not allowed to support non WordPress.org plugins/premium products on this support channel as it goes against the support guidelines – https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

    Please can you open a ticket on our website for assistance and we will investigate it further – https://www.paidmembershipspro.com/support

    rschletty

    (@rschletty)

    1 year, 9 months ago

    I am having this trouble, too. A solution needs to be posted here. I will also open a ticket.

    I am using the variable !!enddate!!

    <p>Thank you for your membership to !!sitename!!.</p>

    <p>This is just a reminder that your !!membership_level_name!! membership will automatically renew on !!enddate!!.</p>

    <p>Account: !!display_name!! (!!user_email!!)</p>

    !!billinginfo!!

    <p>If for some reason you do not want to renew your membership you can cancel by clicking here: !!cancel_link!!</p>

    • This reply was modified 1 year, 9 months ago by rschletty.
Viewing 5 replies - 1 through 5 (of 5 total)
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