Support » Plugin: Ultimate Member - ForumWP forum integration » Membership Directory not displaying -UM 2.1.15

  • querydm

    (@querydm)


    Members directory -UM 2.1.15 not displaying -using shortcode within div. Was working perfectly just noticed now. I regularly keep versions updated. Not sure why? The membership directory will not display members or work constantly on mobile or computer browsers. Sometimes the membership directory can be viewed without any changes /updates from me then also without any intervention from me they will not display. Its not the cache on my browsers. I find the mobile browsers fail to display the membership directory even when the browser can? I haven’t blocked mobile display of page within div plugin.

    ### Begin Install Info ###
    
    ## Please include this information when posting support requests ##
    
    --- Hosting Provider ---
    
    Host:						DBH: localhost, SRV: productnotices.com
    --- WordPress Configurations ---
    
    Version:						5.6.2
    Language:					en_GB
    Permalink Structure:			/%category%/%postname%/
    Active Theme:				Divi 4.9.0
    
    --- UM Configurations ---
    
    Version:						2.1.15
    Upgraded From:            		2.1.5
    Current URL Method:			
    Cache User Profile:			Yes
    Generate Slugs on Directories:	Yes
    Force UTF-8 Encoding: 		No
    JS/CSS Compression: 			No
    Port Forwarding in URL: 		No
    Exclude CSS/JS on Home: 		No
    
    --- UM Pages Configuration ---
    
    Members:					https://productnotices.com/members/
    
    --- Web Server Configurations ---
    
    PHP Version:              			7.4.11
    MySQL Version:            			5.5.5
    Web Server Info:          			LiteSpeed
    
    --- PHP Configurations ---
    
    PHP Memory Limit:         			256M
    PHP Upload Max Size:      			128M
    PHP Post Max Size:        			128M
    PHP Upload Max Filesize:  			128M
    PHP Time Limit:           			120
    PHP Max Input Vars:       			5000
    PHP Arg Separator:        			&
    PHP Allow URL File Open:  			Yes
    
    --- Web Server Extensions/Modules ---
    
    DISPLAY ERRORS:           			N/A
    FSOCKOPEN:                			Your server supports fsockopen.
    cURL:                     			Your server supports cURL.
    SOAP Client:              			Your server has the SOAP Client enabled.
    xxxxx:                  			Your server does not have xxxxx installed.
    GD Library:               			PHP GD library is installed on your web server.
    Mail:                     			PHP mail function exist on your web server.
    Exif:				          PHP Exif library is installed on your web server.
    
    --- Session Configurations ---
    
    Session:                  			Disabled
    Session Name:             			PHPSESSID
    Cookie Path:              			/
    Save Path:                			/opt/alt/php74/var/lib/php/session
    Use Cookies:              			On
    Use Only Cookies:         			On

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author nsinelnikov

    (@nsinelnikov)

    Hi @querydm

    2021-03-11_00-50-48
    2021-03-11_00-51-42

    Please fix this JS error. Also, there can be activated cache for the member directory page. Please disable it and re-check.

    For the future, it is better to write to the Ultimate Member support channel about the issues regarding Ultimate Member.

    Let me know once you fix the JS error and how your member directory works,
    Best Regards

Viewing 1 replies (of 1 total)
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