Support » Plugin: Paid Memberships Pro » MEMBERSHIP CHECKOUT ERRROR-PAID BUT NO AUTOMATIC CHANGE IN MEMBER LEVEL

  • leah.feldman

    (@leahfeldman)


    Hello,

    I seem to have a very annoying problem.

    Users can log on to my site and pay for a membership. However, I receive the payment but their membership level is not automatically updated and they cannot access the member content. I need to manually go in and change their membership level before they can see the member content…This is very frustrating, especially when people pay at 1am and don’t get access until I wake up the next morning.

    I tried deleting the entire plugin and re-setting everything up but it did not change anything. I have another site also using PMPpro and I don’t have the problem so I’m not sure what’s going on.

    The site is http://www.greembergnotes.ca

    Thank you for a quick response!

    https://wordpress.org/plugins/paid-memberships-pro/

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