Hi @mdavda909,
I hope you’re well today! 🙂
Sorry if you’re having trouble with that, lets see how we can sort it!
Could you please elaborate about the Admins tab?
Are you referring to the plugin’s menu pages?
Perhaps you could provide a screenshot to illustrate?
Looking forward to getting this sorted for ya!
Cheers,
David
Hi,
I am talking about the one in “options” page in Membership Plugin. It should show Membership Admins tab which controls the level of a user, but the tab does not show and all my users are getting access as an admin user and can see the wordpress dashboard.
Hi @mdavda909,
Thanks for those extra details. That screenshot isn’t accessible at the moment but I see what you mean about the admins tab.
Could you let us know the version of Membership you’re using?
Could you maybe try deactivating and deleting your current version and re-installing it from here?
https://wordpress.org/plugins/membership/
The settings are all stored in your database so you wouldn’t lose any of that data.
If that doesn’t sort it, could you try verifying the database here?
yoursite.com/wp-admin/admin.php?page=membershipoptions&tab=advanced
Hopefully that’ll help provide a clue as to what’s occurring.
Thanks,
David
Hi @mdavda909,
I tried to access the screenshot you have shared but it’s displaying the following message.
Rediphone is Undergoing Maintenance
Website will be available soon Please Call us on [redacted] Or Email us at: [redacted] for any information. Sorry for the Inconvenience caused.
What are you getting when you try to access the following URL on your site?
http://yoursite.com/wp-admin/admin.php?page=membershipoptions&tab=users
You can set what should be the default user role on user registration from the following path.
Admin area -> Settings -> General -> New User Default Role
Kind Regards,
Hey there.
We haven’t heard from you in awhile, so I just wanted to check in to make sure all was good.
This thread was marked resolved, but please, if you still need help then just respond and open it back up. We can then take it from there. 🙂
Hope you have a fantastic day!
