• Jerry Stewart


    Hi there,

    After updating to the latest version 2.0.21 the members search function appears to be broken. I have 6 search fields based on user meta. Search is returning ALL members irrespective of filtering on the search fields.
    Fields are:
    role, gender, location, first_name, last_name, services_offered.
    I reverted to 2.0.17 and all is well.
    Apart from that this is a very impressive plugin
    – Jerry

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ultimate Member Support


    Hi @jerrystewart99,

    We can’t replicate this issue on our test site.
    Can you please try to do a quick conflict test so we can rule out conflicts with other plugins or your theme and see if this issue goes away.
    Please also try to create a new test members directory and check if the search works on the new directory.

    Let us know.

    Thread Starter Jerry Stewart


    Hi & thanks for your reply,

    I tried disabling all plugins except UM
    I tried creating a new Members Directory from scratch.

    Same result: 2.0.17 works, 2.0.21 doesn’t

    Some search criteria work properly:
    ‘role’ (multiselect) returns the right result
    ‘name’ (text) returns the right result
    ‘services’ & ‘location’ (multiselect) are incorrect
    ‘gender’ (radio) is incorrect.

    the members directory is here:

    any further ideas?

    – Jerry



    Hi. I am having the same issue

    Plugin Support Ultimate Member Support


    Hi jerrystewart99,

    We are investigating this issue.
    Thanks for letting us know.




    Same problem here. In one example, a specific search (e.g., German) on the field “Languages” returns every member who has specified ANY language, and only filters out those members who have left their language profile blank.

    • This reply was modified 3 years ago by evollo.


    Hello all,

    I have a similar problem that the members search function does not work on all fields after updating from 2.0.17 to 2.0.21.
    On this (german) page https://hvs.ch/therapeutenliste/ users can search for a ‘Schwerpunkt’. In the profile form this field is defined as a checkbox holding the 2 edit choices ‘Humanhomöopathie’
    and ‘Tierhomöopathie’.
    Running a search over one of these values returns always all records.
    With version 2.0.17 everything was working perfectly.

    Best regards

Viewing 6 replies - 1 through 6 (of 6 total)
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