[resolved] Members From Australia On My Membership Blog Site Can't Login (5 posts)

  1. CatalinaAngel
    Posted 3 years ago #

    Hi There,

    I have two members, who live in Australia, who subscribe to my membership blog site and are unable to login. They have been able to login previously and yet over this past week they have been unable to login. This is the error message that is coming up:

    503: Service Temporarily Unavailable
    Too many IP addresses accessing one secure area!
    Please contact Support if you need assistance.

    Interestingly enough members of my membership blog site who live in the US are not having any problems at all.

    Any insight and solutions on how to solve this problem are welcomed. THANK YOU !

    Regards, Catalina

  2. David Choi
    Posted 3 years ago #

    There are 2 possibilities:

    1. You have some kind of security WordPress plugin, blocking out IPs that tries to login without success repeatedly (check if there is a blacklist settings)

    2. Your server blocked those IPs and added to the blacklist. (contact your hosting suppport)

  3. Gaurav Raghav
    Posted 3 years ago #

    That mostly occurs due to security plugins that block ips .

  4. CatalinaAngel
    Posted 3 years ago #

    Thanks WpThemes777 and Gaurav...............I was able to solve the problem by finding the security plugins blocking the IP addresses. THANK YOU both for your assistance. I appreciate it very much. Regards, Catalina

  5. David Choi
    Posted 3 years ago #

    Glad it solved the issue so easily :)

    Have a nice day!

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