Support » Plugin: Import and export users and customers » members CSV list does not correctly show status

  • Hello,

    We have noticed that the downloaded CSV members’ list does not show correctly the members status. Some expired members appear as active in CSV files and the same problem with some active members appearing as expired.

    Also, we have noticed that the number of active/expired members that appear on the bottom as ‘Export table as CSV(xxx records) is not corresponding to the actual active/expired members number.

    Thank you in advance for your help!

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    downloaded CSV members’ list does not show

    Are you using a plugin for this CSV members’ list feature? Yes? What’s the full name of this plugin? Where did you download it from?

    Or, is this a feature of your active theme? Yes? What’s the full name of this theme? Where did you download it from?

    Thread Starter tnnetwork

    (@tnnetwork)

    we are using a plugin: Import and export users and customers, recently updated to Version 1.16.3.3, however problem still appears. plugin is created By codection.

Viewing 2 replies - 1 through 2 (of 2 total)
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