Title: Members Cannot Edit Profile
Last modified: April 12, 2018

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# Members Cannot Edit Profile

 *  Resolved [danielmiller](https://wordpress.org/support/users/danielmiller/)
 * (@danielmiller)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/members-cannot-edit-profile/)
 * I have three member roles that correspond to member directories. Existing members
   prior to the update cannot update their profiles (no cog to click to edit). These
   existing members cannot view member directories either. When a new member is 
   added to the site, they do have access and can update and view all directories.
 * The site is also using the Ultimate Member – WooCommerce Version 2.0.1
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmembers-cannot-edit-profile%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [dia2000](https://wordpress.org/support/users/dia2000/)
 * (@dia2000)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/members-cannot-edit-profile/#post-10175135)
 * Same error here!
    Nobody is providing support. This is waste of time.
 *  Thread Starter [danielmiller](https://wordpress.org/support/users/danielmiller/)
 * (@danielmiller)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/members-cannot-edit-profile/#post-10175148)
 * Hey [@dia2000](https://wordpress.org/support/users/dia2000/) …
 * This support page was my answer -> [https://docs.ultimatemember.com/article/1328-new-roles-logic](https://docs.ultimatemember.com/article/1328-new-roles-logic)
 * I had to make all users have only one role.
 *  Thread Starter [danielmiller](https://wordpress.org/support/users/danielmiller/)
 * (@danielmiller)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/members-cannot-edit-profile/#post-10175153)
 * Support only seems to be replying to paid customers.
 *  [dia2000](https://wordpress.org/support/users/dia2000/)
 * (@dia2000)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/members-cannot-edit-profile/#post-10175247)
 * Thanks for help. I read also elsewhere in this forum that adding a “Priority”
   number to user roles will activate the “gear” icon so that users will be able
   to edit their profile. I did that, and it works!!!
 * Thanks again for help.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Members Cannot Edit Profile’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [dia2000](https://wordpress.org/support/users/dia2000/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/members-cannot-edit-profile/#post-10175247)
 * Status: resolved