Support » Plugin: Custom Profile Menu for BuddyPress » Memberpress shortcode not displaying

  • I really like this plugin. Nice work! I have tried several edits and it works except that it is not showing the Memberpress account page whenever I add the shortcode [mepr-account-form].

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nahid Ferdous Mohit

    (@nfmohit)

    Hi there @stanriley !
    I hope you are having a great day!

    Thank you for your kind words regarding the plugin. I’m very sorry to hear that the MemberPress shortcode isn’t working for you.

    Unfortunately, since this is a premium plugin, I wasn’t able to test the compatibility with it prior to the release. However, as soon as you reported, I searched through my archives and was able to find a very old version of the MemberPress plugin (1.2.4). I tested the reported shortcode [mepr-account-form] and tested it in a BuddyPress custom profile menu page. It seems to be working just as expected. Here’s a screenshot for reference.

    I’m afraid, since I don’t have my hands on the updated version of this third-party premium plugin, I wasn’t able to test it.

    If possible, could you also run a full plugin/theme conflict test to make sure no other plugins/the theme in the site is/are conflicting with the two associated plugins and causing the issue? Please make sure that the tests are ran in a cloned staging site or the site is backed up before the test.

    Hope this helps. I’ll be looking forward to hearing back from you. Thanks!

    Kind regards,
    Nahid

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Unfortunately, since this is a premium plugin, I wasn’t able to test the compatibility with it prior to the release.

    Which is a premium plugin? The one that @stanriley is using with [mepr-account-form]?

    Plugin Author Nahid Ferdous Mohit

    (@nfmohit)

    Hi there @jdembowski !
    Hope you are doing well today!

    Thank you for your query. You are correct, yes, I referred to the MemberPress plugin that @stanriley is using with [mepr-account-form] as a premium plugin. Apologies if the wording is incorrect, by “premium plugin”, I meant that it doesn’t have a free/public version for me to test with.

    Thanks!

    Kind regards,
    Nahid

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Thanks for clearing that up. 👍

    @stanriley As the author cannot support any customers in these forums please contact them on their own site.

Viewing 4 replies - 1 through 4 (of 4 total)
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