Support » Plugin: TreePress - Easy Family Trees & Ancestor Profiles » Member Tree Not Displaying

  • Resolved senorqueso

    (@senorqueso)


    Hello, I am currently trying out the free version to see if this will help satisfy my needs.

    My tree has enough entries for three to four generations, yet it won’t appear correctly. Either it shows just a grey box, or it will show five entries (1 family unit of both parents and three children) which is just one end of the tree.

    What is displayed is a gray box. Just like the gray box on your sample page
    https://www.treepress.net/family-tree-shakespeare/ (Sample 1).

    I added shortcode to a page, and followed all the steps of in sections 1.2-1.4 of the instructions. Did the same for member page.

    The website isn’t live yet, so could that be the issue? It’s currently in coming soon mode.

    Thanks!

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