Support » Fixing WordPress » Member subscription step 2

  • Resolved Colinrory



    I am using the WP Membership with its form embedded using the shortcode. The first step of registration works fine but then the second step offers the “Select a Subscription” but the (only) subscription is not clickable. I have turned on / activated / turn off and deactivated everything possible in several combinations with no affect. My site only has one subscription so I don’t need the option to select the subscription.

    Is there a way to deactivate the step 2 and have the person automatically subscribed to the only option there is – without having to select their subscription?


Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi Colinrory!

    Do you have a gateway active?

    If you do not have an active gateway then you will not be able to select a subscription.


    Hi Klipari,

    Thanks for replying.

    I do not have a gateway.

    – Do I need an active gateway if the Membership is free?
    – Is there a way to skip Step 2 so that the Membership processes without Step 2?

    I did notice, when testing, that the confirmation email is sent to the user, however when attempting to Login the message, “Sorry, this account is not active” appears. It must then be manually activated by Admin.

    My ideal situation (what I am attempting to do) would be:
    1. the user registers
    2. the user is redirected to a page which explains they will receive a confirmation email with a link. (without having Step 2 display)
    3. the account is activated automatically
    4. the user receives their confirmation email with link and Username / Password
    5. The user uses the link to go to the “redirected” login page.
    6. The user logs in.

    Is that doable?

    Your advice will be appreciated!

    Hi again,

    Ok, My mind was stuck on the idea of the free membership not needing a gateway – until I did the right thing and read the documentation which indicated a “free membership” gateway. (Thanks to your question which got me on the right track)

    I figured it out. I do need the gateway and that was the issue! I activated the free membership gateway. The Subscribe button appeared and all is well!

    Thanks for the prodding.

    Have a great day!

    Great! Glad you got it!


    Ya me too!

    Keep up the great work!

    I will try! Thank You 🙂

    Hey Klipari,

    I don’t want to post a different topic here, but being as you were so helpful with this one, may I ask that you take a look at my other post entitled: Member level rules re: menus

    I am struggling with that and need it to finish a project.

    I’d really appreciate it.

    Thanks in advance.

    Can you post a link please?

    Nevermind I found it

Viewing 9 replies - 1 through 9 (of 9 total)
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