• Resolved Kir 2012

    (@kir-2012)


    Hi I have a similar issue to the one at this link, I see it’s closed to new replies was the solution found? The same as this user my installation was fine until the update.

    https://wordpress.org/support/topic/we-are-sorry-we-cannot-find-any-users-who-match-your-search-criteria/

    The difference for me is when I log in as any user type, and try to use a member directory, although the roles I’m testing with definitely have the right access permissions in user edit, I get the message “We are sorry. We cannot find any users who match your search criteria.”

    Also the filters don’t all seem to be appearing as they ought to.

    Can you let me know what to do to fix this problem please?
    Thank you very much.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter Kir 2012

    (@kir-2012)

    In the spirit of trying to be as helpful as possible, if it’s of any use to know: it also seems that some of the custom field options which were available to select as features in the plugin before the update, no longer are in the new release…

    I have a similar issue with slightly different symptoms.
    I have 74 members.
    Using UM 2.1.0, the directory works fine. All 74 members show in the directory.
    After updating to 2.1.5:
    If I log in as admin, I can see all members in the directory as usual, however,
    If I log in as a member or log out entirely I can see only 2 members.

    Reverting to 2.1.0, everything is fine again.

    I have checked and double-checked every setting in Member Directory.
    I cannot see any material difference from the 2 members that do show up from the ones that don’t show up.

    I have even re-created the Member Directory from scratch in case it somehow got corrupted. – same result

    Please advise what else to try.

    Thank you, Jerry

    I think I should have logged a new thread, sorry.
    I’ve done that now:

    https://wordpress.org/support/topic/member-directory-broken-after-update-to-2-1-5/

    – Jerry

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @kir-2012

    Could you please check if “Enable custom table for usermeta” is turned on in WP Admin > Ultimate Member > Settings > Misc?

    Regards,

    Thread Starter Kir 2012

    (@kir-2012)

    Hi I’ve tried checking this and running the various upgrades to see if that solved it, and it doesn’t unfortunately.

    The filters displayed seem to be only those that have been applied to a post. If there are filters that have not yet been applied to any post they don’t appear for selection. Is this by design or part of the error? Because this is different than the previous behaviour, and the previous behaviour was was preferable, certainly in my case.

    Also, although I’ve a couple of dummy posts in for testing, there are still no posts showing. The directory remains empty.

    I’ve tried entering the directory and re-saving it.
    I’ve checked that the post type I’m searching is checked and is the only box checked.
    I’ve checked that the ‘display only after searching’ isn’t checked.
    I’ve tried searching anyway, and still nothing comes up.
    I’ve checked my example posts in that type to ensure they’re all okay & they are.
    (And if I roll back they turn up fine).

    Please advise as I can’t update until this is resolved

    Thanks very much

    • This reply was modified 1 year, 4 months ago by Kir 2012.
    Thread Starter Kir 2012

    (@kir-2012)

    Also I’m using a user role that isn’t a UM user type, and although it is ticked to appear in the directory, it isn’t appearing. It was before the update.

    Thread Starter Kir 2012

    (@kir-2012)

    Ps when I say the ‘post type’ I’m searching for isn’t showing up, I meant the user role not the post type.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @kir-2012

    Have you resolved the issue? Please see my response to your other topics created.

    Regards,

    Hi, I’m also having the same issue – Age, Country, Gender filters return no results. Settings checked and “Enable custom table for usermeta” is turned on. The only filter that’s working is a custom field.

    Hi @kir-2012

    I’ve solved my problem with Member Directory.
    Maybe this will help you too?

    https://wordpress.org/support/topic/member-directory-broken-after-update-to-2-1-5/#post-12917504

    – Jerry

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Member Directory Broken After Update’ is closed to new replies.