• Resolved Mandy Roberson

    (@mandy-roberson)


    Our client’s MediaVine Create blocks in Gutenberg are not showing up. Their tech team has determined it’s a conflict with the PublishPress Blocks plugin. We developed this website using Advanced Gutenberg Blocks and a Genesis Framework child theme and a large percentage of the design would be lost if we removed the block plugin. But obviously the conflict is now affecting their revenue as well. Please advise.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author htmgarcia

    (@htmgarcia)

    Hi @mandy-roberson,
    may you provide more details? e.g. WordPress version, PublishPress Blocks version (new name for Advanced Gutenberg), steps to reproduce the issue, etc.

    Regards

    Thread Starter Mandy Roberson

    (@mandy-roberson)

    Sure. WordPress version 5.6, PublishPress version 2.5.3. When a user would like to insert a MediaVine (ad network) Creative into a post or page, there should be a Gutenberg block option for this in the same block menu area as anything else. However, right now, the MediaVine option is not appearing at all. The MediaVine not only cannot be inserted into a page or post, but it is not even showing as a block option inside Gutenberg.

    See more here: https://wordpress.org/plugins/mediavine-create/

    Plugin Author htmgarcia

    (@htmgarcia)

    Thanks! Please contact to MediaVine developer. The last version of the plugin hasn’t been tested with WordPress 5.6 according to the information at https://wordpress.org/plugins/mediavine-create/ – There is a chance an update in their end would fix the issue.

    Regards

    Thread Starter Mandy Roberson

    (@mandy-roberson)

    Thanks. We did contact MediaVine’s developers and they concluded it’s a conflict with PublishPress; hence our contact here today. Any other thoughts?

    Plugin Author htmgarcia

    (@htmgarcia)

    The first step is that MediaVine plugin is compatible with WP 5.6 – https://ibb.co/F0zMYX9

    If the developer want to keep in touch with us to see if we can be of any help, please let them know we’re available at https://publishpress.com/publishpress-support/

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.