Support » Plugin: MediaPress » Mediapress not uploading videos

  • Resolved lunarayven

    (@lunarayven)


    Hi there,

    I have buddypress and am using theme twenty seventeen.

    I have a problem with media press uploading videos incorrectly. When users upload a video it shows no thumbnail as you’d expect instead it just shows the file extension thread which you then can’t watch or play. Am I doing something wrong?

    Many thanks x x

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