Media Upload Failure (2 posts)

  1. Elaine Pleasants
    Posted 2 years ago #

    On Aug. 18 I attempted to load an .mp3 media file to one of my pages, using Edit/Add Media. This is something I do every Sunday afternoon. The progress bar showed 90% then an error box appeared: "Error 20130818HowT…oForward.mp3 An error occurred in the upload. Please try again later."
    Each night last week I received two more files to upload to the website, ending with 12 files. I tried multiple times to load files each day, sometimes it would load, but most times I got this same error.
    I tried loading the media from the Media Library but never got one to load using that feature. The files would load up to 100%, then display CRUNCHING and hang there. This is what my screen showed:
    "Upload New Media
    Drop files here
    Select Files
    You are using the multi-file uploader. Problems? Try the browser uploader instead.

    Maximum upload file size: 50MB.




    Thank you for using Admin Drop Down Menu, a wonderful plugin by Ozh
    Thank you for creating with WordPress.
    Version 3.6

    Session expired

    Please log in again. The login page will open in a new window. After logging in you can close it and return to this page."
    I tried the Browser Uploader as suggested, but never got anything to happen, no progress at all.
    I got one file loaded at 9:00 pm one night, another at 5:00 am two days later, followed by multiple failed attempts. Sizes of the files ran from 12MB up to 17MB, some were .mp3 and some were .mp4.

    I even tried to load them from my laptop instead of my desktop computer. I got one file to load, then the same errors. Nothing seemed to make a difference in the hit or miss success.

    I have contacted my host company and they say nothing is wrong there.
    I don't know anyone who knows WordPress so I have no place to go for help except here.

    I would appreciate a solution to this problem, since I need this feature every week.

  2. vtxyzzy
    Posted 2 years ago #

    It may be that you are encountering the limit on file upload size or maximum execution time. Unfortunately, there is no one solution that will correct these problems every time. Here is an article with a list of things I tried on several sites: http://wordpress.mcdspot.com/2012/03/20/ways-to-increase-max-file-upload-size-and-execution-time/

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