• I checked your website and noticed that the GDPR option in the plugin settings is currently enabled automatically. When GDPR is enabled and cookies have not been accepted, the media content (images/videos) may not load properly in the pop-up, which can make the pop-up appear small or empty.
    SolutionIf you would like to disable this behavior, please follow these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Easy Social Feed → Settings.
    3. Click on the GDPR tab.
    4. Disable the GDPR option.
    5. Click Save Settings.

    After doing this, refresh the page and the media pop-up should appear correctly with the image or video displayed properly.

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Viewing 2 replies - 1 through 2 (of 2 total)

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