Media Library not loading new images

  • visual mechanics

    (@visual-mechanics)


    10 years, 7 months ago

    My media library has images that I have uploaded in the past but now it gives me this error

    “banner5_new.png” has failed to upload due to an error
Unable to create directory wp-content/uploads/2013/09. Is its parent directory writable by the server?

    Trying to upload a header image for my theme and get the same error inside the customize theme option. Using Portfolio-press theme.

    http://roberickson.com/blog

    thanks,
    rob

Viewing 9 replies - 1 through 9 (of 9 total)
  • esmi

    (@esmi)

    10 years, 7 months ago

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    http://codex.wordpress.org/Changing_File_Permissions

    Thread Starter visual mechanics

    (@visual-mechanics)

    10 years, 7 months ago

    right now the index.php file permission inside wp-content is 644

    esmi

    (@esmi)

    10 years, 7 months ago

    No one said anything about that file…

    Thread Starter visual mechanics

    (@visual-mechanics)

    10 years, 7 months ago

    what file then?? please be more detailed as I have never adjusted with file permissions before.

    esmi

    (@esmi)

    10 years, 7 months ago

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.

    Thread Starter visual mechanics

    (@visual-mechanics)

    10 years, 7 months ago

    I tried all those numbers in the WP-CONTENT folder no avail.

    esmi

    (@esmi)

    10 years, 7 months ago

    No. Not “in” the wp-content folder. On the wp-content folder.

    Thread Starter visual mechanics

    (@visual-mechanics)

    10 years, 7 months ago

    i meant ON. I right clicked on the folder icon in my FTP and got info. In the info dialog box I changed the permissions for that folder to all the different number you listed and tested uploading an image to the media library as well as the other channels to upload an image. I get an error.

    esmi

    (@esmi)

    10 years, 7 months ago

    Ask your hosts to check if you have a folder ownership issue.

Viewing 9 replies - 1 through 9 (of 9 total)
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