Support » Plugin: Media File Renamer - Auto & Manual Rename » Media Library Not Loading – Blank Page.

  • Resolved furnituresuppliesuk

    (@furnituresuppliesuk)


    Hello,

    I am using your plugin along side Real media Library Folders however as soon as I enable your plugin my media library will not load and displays a blank page.

    I have tried with 2 different themes and only the plugins mentioned above enabled the issue still occurs.

    Any tips on how to resolve this, please?

    Thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    Can you check your PHP Error Logs and tell me what you find in there? It’s the only way to understand what’s going on. And we will definitely find a way to fix it 🙂

    Thread Starter furnituresuppliesuk

    (@furnituresuppliesuk)

    @tigroumeow

    Thank you for the super fast reply,

    Error log shows. The maximum execution time of 30 seconds was exceeded!

    I guess I should have checked the debug log first, live and learn lol.

    Extended from 30 to 60 seconds and the library is now loading.

    Thank you for your help, I really appreciate it.

    10/10 for customer service 🙂

    Plugin Author Jordy Meow

    (@tigroumeow)

    Thanks a lot @furnituresuppliesuk, that’s very kind 🙂

    In fact, more than 30 seconds is quite long, so maybe you should try to optimize your install (or get a better hosting service) to have a smoother/faster experience.

    I also worked on a new version of the plugin that might help a bit too. If you are willing to test it, you can contact me through meowapps.com/contact.

    Last but not least, don’t hesitate to leave a little review here if you like the plugin, it helps me a lot 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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