Title: Media Library Issue – Scripts?
Last modified: August 21, 2016

---

# Media Library Issue – Scripts?

 *  [seahorsecreative](https://wordpress.org/support/users/seahorsecreative/)
 * (@seahorsecreative)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/media-library-issue-scripts/)
 * Hello,
 * I am relativly new to the world of wordpress and am still learning the behind
   the scenes stuff so please be gentle with me.
 * I have 3 worpdress websites installed using installatron with my web host. Last
   week there was an update to wordpress which seemed to remove the media library.
   All the images I had previously uploaded were not displaying on the websites 
   and when I clicked on media library from the dahsboard, it took me to “this page
   cannot be found”.
 * However when I looked at my file manager all the files were there.
 * I noticed in my file manager too that my wordpress website files were being modified
   regualrly (not by me) perhaps even automatically.
 * After spending the week battling with my web host to help me restore the sites
   as I was conviced it was an issue with the web host (still not convinced its 
   not) they have today advised me that the issue was with the update and I “need
   to check the scripts”
 * This means nothing to me and they wouldn’t elabroate and told me to employ a 
   web developer to help. Well I run a very small business consisting of me only
   and that is impossible.
 * I am hoping somebody on here has had or solved this issue before or can guide
   me about checking scripts so I can ensure this doesn’t happen with future updates.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/media-library-issue-scripts/#post-5131938)
 * You can stop auto updates.
    [http://make.wordpress.org/core/2013/10/25/the-definitive-guide-to-disabling-auto-updates-in-wordpress-3-7/](http://make.wordpress.org/core/2013/10/25/the-definitive-guide-to-disabling-auto-updates-in-wordpress-3-7/)
 * But that is a clear sign that your theme(s) or some plugin is not compatible 
   with current WordPress code. It would be better to find the real problem instead
   of just covering it up. IMHO.
 *  Thread Starter [seahorsecreative](https://wordpress.org/support/users/seahorsecreative/)
 * (@seahorsecreative)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/media-library-issue-scripts/#post-5131940)
 * Hi thanks for the response!
 * I have turned off auto updates for the time being. I would definitly prefer to
   find the issue than keep having this occir and not be able to update. Thats why
   I am here on this forum afterall to seek advice.
 * I think its also important to note that another site I uploaded to a different
   webhost with a clean install, using the same theme and plugins was not affected
   with the recent update…
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/media-library-issue-scripts/#post-5132027)
 * To get a 404 on the media library something would be wrong with this file [http://yoursite.com/wp-admin/upload.php](http://yoursite.com/wp-admin/upload.php)
   or the path.
 * There is a problem with your server, [http://sitecheck.sucuri.net/results/www.seahorse-creative.com.au/](http://sitecheck.sucuri.net/results/www.seahorse-creative.com.au/)
   and you have this
 *     ```
       text/x-generic index.html.backup.24738f80f83cbebbfa2852c1a418530d
       index.html.backup.24738f80f83cbebbfa2852c1a418530d : HTML document text
       ```
   
 *  before your doctype which will cause problems especially with IE.
 * Good place to start.
 *  Thread Starter [seahorsecreative](https://wordpress.org/support/users/seahorsecreative/)
 * (@seahorsecreative)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/media-library-issue-scripts/#post-5132067)
 * That is not the URL I am having issues with, however I notice that the index 
   file had been amended with this name. Do you think its renamed due to my webhgost
   or soemthing else.
 * Sorry my webhost technical team are extremely unhelpful.
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/media-library-issue-scripts/#post-5132071)
 * What is the url you are having problems with?
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/media-library-issue-scripts/#post-5132072)
 * This is the url that is linked to your name.
 * >  I notice that the index file had been amended with this name
 *  What index file?

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Media Library Issue – Scripts?’ is closed to new replies.

## Tags

 * [images](https://wordpress.org/support/topic-tag/images/)
 * [media](https://wordpress.org/support/topic-tag/media/)
 * [not-found](https://wordpress.org/support/topic-tag/not-found/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 2 participants
 * Last reply from: [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/media-library-issue-scripts/#post-5132072)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics