Media Library images not displaying in Team Members block

  • Resolved Iki

    (@pmlydon)


    3 years, 11 months ago

    When I choose to use an image from the media library (a headshot in this case) to use int he “Team” block, the images show up in the preview, but when pushed to the live site, they are not there. Only a blank placeholder ‘gif’ image.

    Can you help figure out why this is happening? Thank you!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 11 months ago

    Hello @pmlydon,

    Could you please confirm if you are using any cache plugin on your site?

    If yes, then can you please deactivate that plugin once and check if it works.

    Let me know how it goes. Looking forward to hearing from you.

    Regards,
    Sweta

    Thread Starter Iki

    (@pmlydon)

    3 years, 11 months ago

    Thank you Sweta.

    I am using Siteground “SG Optimizer” and it looks like the ‘lazy load’ feature causes the issue.

    When I disable it Lazy Load entirely, they images show up.

    Is there a workaround that does not require disabling lazy load for the entire site?

    I’ve tried to exclude “uagb-team__image-crop-circle” and “uagb-team__image-wrap” from lazy load, but it has no effect.

    I notice an empty “class” designator for these images <img class=”” .

    If I could assign a class to the images, it might help with these kinds of issues?

    Thanks for your help.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 11 months ago

    Hello @pmlydon,

    I would request you to kindly contact the authors of the SG optimizer from here.

    I think they would be able to guide you with this with an appropriate solution.

    I hope you understand.

    Regards,
    Sweta

    Thread Starter Iki

    (@pmlydon)

    3 years, 11 months ago

    Of course. Thanks for the help Sweta!

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 11 months ago

    You’re welcome, @pmlydon! 🙂

    If there’s anything else I can help you with, please let me know.

    Regards,
    Sweta

Viewing 5 replies - 1 through 5 (of 5 total)
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