Support » Fixing WordPress » Media Library Images Not Cropping or Scaling

  • I have been attempting to scale or crop images within Media Library,

    When I select “edit” for an amiage the edit page appears as normal,
    But when I select and area to crop as normal then press the crop button, nothing happens, and the save button is inactive.

    Additionally if I use the “scale” option, I can insert the first figure for the new dimension e.t. 125 the second box displays “NaN”, if I go over the the second box and enter the dimensions in that box, then the first box changes to “NaN” and scale functions work.

    These functions did all work with my theme, on previous version of wordpress, can I roll back my version of wordpress, or does someone know how to fix this.

    Thanks in Advance


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  • I am also experiencing this issue. Maddening.

    I am also having trouble. I’m wondering if it is a plugin conflict?

    Part Time Yeti and CharkR:


    “Unless you are using the same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme & configurations as the original poster, do not post in someone else’s thread. Start your own topic.”

    All of you might try the basic troubleshooting steps to see if your problem can be easily solved:

    • flush any caching plugins you might be running, as well as server and/or browser caches.
    • deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Sometimes, an apparently inactive plugin can still cause problems.
    • If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read this page if you need help).
    • switch to the Twenty Eleven theme to rule out any theme-specific problems.
    • If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it.
    • manual upgrade. When all else fails, download a fresh copy of the file of 3.5 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
    • check the Master List to see if you’re experiencing a known issue:
Viewing 3 replies - 1 through 3 (of 3 total)
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