Support » Fixing WordPress » Media Library huge issue: files exist but not showing both FE and BE

  • Hi. I’m having big issues with media library!
    I need to update and clean a huge site which has not been updated since a couple of years..
    I’ve just migrated the real site to our test space, I’ve replaced all old urls with the test ones and changed the wp-config.php to direct to the test db.

    All the operations went fine, but both from front-end and back-end I cannot see uploaded files:
    Frontend 1
    Backend

    even if their paths are correct
    Google inspection
    and they actually exist
    Existing image

    Unfortunately our test site is on our office vpn, this is the reason why I posted you images instead of a link, but you can see the production site here: Piccole Figlie

    ps. a very strange thing happened while I was taking screenshot for this message. After searching the images in the browser by url, I noticed that, refreshing the frontend test page, images appeared…
    strange
    Still nothing in the backend though..

    Could you please help me? Of course I cannot search for each image in such a gigantic website and anyway I need to start my updating tests with the same conditions as the real website.
    Thanks for helping

    Marta

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