Support » Fixing WordPress » Media Library Empty After Importing

  • Resolved scarekrow76


    Does anyone have a solid solution to this issue?

    I’ve exported the posts from a pre-existing WordPress site (via Tools > Export, by selecting the ‘Posts’ radio button and clicking ‘Download Export File’).

    When I import the XML file into a completely fresh installation of WordPress (ensuring the ‘Download and import file attachments’ checkbox is ticked) I receive a lot of ‘Failed to import author…’ messages (which, I assume, happen because the importer has already imported that author) and an ‘All done’ message.

    Posts and comments appear to have been imported correctly but the Media Library is completely empty.

    I can manually copy the ‘wp-content/uploads’ folder from the old site to the new via FTP, but how do I ensure that the Media Library is populated with the correct metadata (e.g. Title, Alternate Text, Caption) and that the galleries are attached to each post?

    Many thanks.

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  • Interesting. If I choose the “All content” option during the export stage, and then try to import the XML document into the new site, everything appears as it should – posts, comments and media.

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