Media Library Broken in Mozilla Firefox

  • sbowmanlfs

    (@sbowmanlfs)


    4 years ago

    When using Firefox, the Media Library is broken for me. When selected from the Dashboard, it only shows “Media Library”, the “Add New” button, and the “Help” drop down menu. All else is blank grey. (“Thank you for creating with WordPress” is at the bottom.) When trying to add a new image, the Select Files does not work. Prior to April 15, 2020, all worked fine on FireFox. (Note: I also reverted to a past version of website files that had worked a few days ago, and it does not work either.)
    When using either the Chrome or Echo browser, all my previously uploaded files show up normally and the add files works properly.I am okay using Chrome or Echo for now for development, but wanted to alert about this problem that I have experienced in case anyone else runs into it.
    Details: Firefox 75.0 (64-bit) on Windows 10 Home (1909, OS build 18363.778), WordPress 5.4, Divi Themes 4.4.3 (removing it does not help), with ALL plugins disabled or enabled. Note: The web site is currently under development (for about three weeks) using a WAMP server on a Windows computer.
    Thank you.

    • This topic was modified 4 years ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    4 years ago

    Try disabling all extensions in FF.

    If that does not help, then let the Divi author know about this issue at http://www.elegantthemes.com/forum/

    Thread Starter sbowmanlfs

    (@sbowmanlfs)

    4 years ago

    I checked FF and there were no extensions enabled. I disabled two plugins.
    Did not help. I have also copied in Divi. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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