Support » Fixing WordPress » Media Library all grey boxes on new install

  • I just set up a new directory and database and installed a new version of WordPress. There are no plugins, no new themes, no changes made whatsoever.

    When I go to media library, I only see grey boxes, no actual photos (not even from the automatically installed wordpress themes). If I try to upload a new image, there appears a new grey box with the metadata, but no photo.

    All other wordpress websites on the server work correctly and I have double checked that the database, domain, and file structure were set up correctly on the server.
    I have also run the health check plugin which shows no issues.

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  • Moderator Steve Stern


    Support Team Volunteer

    if you look in wp-contents/uploads/whatever, do you see the uploaded image files, as well as the derivative files?

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