Title: Media Library Access Error Http 500
Last modified: August 21, 2016

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# Media Library Access Error Http 500

 *  [filipeon](https://wordpress.org/support/users/filipeon/)
 * (@filipeon)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/media-library-access-error-http-500/)
 * I am having problems accessing my media library. First, I was not able to access
   it from my dashboard, but could access it by clicking “add media” on a new post
   page. Now, I am unable to access from anywhere on the site. I have tried to deactivate
   the plugins, and it did not work. I also updated to wordpress 3.6 to see if it
   would work, but it didn’t change anything. Please let me know if there are solutions
   to this, as I am unbale to do updates now, and I would like to avoid having to
   build up another site from scratch.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/media-library-access-error-http-500/#post-4118596)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the default theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.
 * – re-uploading all files & folders – **except** the wp-content folder – from 
   a **fresh** download of WordPress. Make sure that you delete the old copies of
   files & folder before uploading the new ones.
 *  [pixelnate](https://wordpress.org/support/users/pixelnate/)
 * (@pixelnate)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/media-library-access-error-http-500/#post-4118599)
 * You might want to check your .htaccess file. Whenever I get a 500 error that’s
   the first place I look. Recently, there have been instances when we upload an
   image or change something in the page SEO area (using Yoast’s SEO plugin) and
   when the page is saved, the .htaccess gets nuked. Whether this is a WP issue 
   or an issue with our hosts remains to be seen. Media Temple & Rackspace Cloud
   are where we have seen these kinds of issues.
 *  Thread Starter [filipeon](https://wordpress.org/support/users/filipeon/)
 * (@filipeon)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/media-library-access-error-http-500/#post-4118602)
 * Thanks for the replies! How can I check my .htaccess file?
 *  [pixelnate](https://wordpress.org/support/users/pixelnate/)
 * (@pixelnate)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/media-library-access-error-http-500/#post-4118604)
 * FTP into your server and it should be in the root folder of your WordPress installation.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Media Library Access Error Http 500’ is closed to new replies.

## Tags

 * [HTTP](https://wordpress.org/support/topic-tag/http/)
 * [media](https://wordpress.org/support/topic-tag/media/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [pixelnate](https://wordpress.org/support/users/pixelnate/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/media-library-access-error-http-500/#post-4118604)
 * Status: not resolved

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