Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author David Gwyer

    (@dgwyer)

    I’m not sure what you mean. Can you elaborate please?

    If the plugin is activated, then when I enter the media library I can’t see the pictures, everything freezes. After deactivating the plugin everything works

    Plugin Author David Gwyer

    (@dgwyer)

    Are you sure you’re commenting on the right plugin?

    I’ve just tested this on the Simple Sitemap plugin (free version) and there is no issue with accessing the media library page.

    Can you confirm the plugin you’re having issues with and the version number. Thanks.

    Version 3.0 works fine

    Plugin Author David Gwyer

    (@dgwyer)

    Do you have many other plugins installed? Can you temporarily disable other plugins, or test on a separate site (or development site) with no other plugins active?

    I can’t replicate this issue, so is difficult to comment further.

    I’m testing on a site with just a couple of plugins active including the Gutenberg plugin, and there are no observed issues on my test site.

    I have many plugins, others have not tried. But if this deactivate then everything works. Also works on version 3.0. I’ll leave it like that

    Plugin Author David Gwyer

    (@dgwyer)

    I’d like to get to the bottom of it to rule out any issues. Would you mind contacting me so I can dig deeper into the problem? Thanks.

    https://wpgoplugins.com/contact-us/

    OK!

    Plugin Author David Gwyer

    (@dgwyer)

    This turned out to be a glitch. The website in question had approx. 60 plugins activated. Deactivating all other plugins resulted in the latest version of Simple Sitemap running without issues and the media library was fully accessible.

    Activating other plugins again and there was still no issues with the Simple Sitemap plugin or media library.

Viewing 9 replies - 1 through 9 (of 9 total)
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