Support » Fixing WordPress » Media library issues

  • Resolved geirrosset

    (@geirrosset)


    I am having trouble with the 4.0 media library. When editing a post and choosing set features image I get sent to a new page to add or choose the file from Gallery or Library (list view) (in 3.9.2 I got a grid of thumbnails where I could drag and drop new files or choose an existing image). No way to return to the post I was editing other than using the back button, going to all posts and then choosing edit on the draft.

    Big step backwards.

    Best regards
    Geir Rosset
    Oslo
    Norway

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator 🚀

    When you set the featured image, a window will popup titled “Set Featured Image”. Under that title, you will have two tab choices, “Upload Files” and “Media Library”. Just make sure that you select the “Upload Files” one. 🙂

    Nope. It takes me to a legacy looking page where I get three tab choices. From Computer, From URL and Media Library. And the Media library is a list view. Gone is the grid from 3.9.2 where I could drop a new image. And even if I can upload a new image, there is no “OK” button that can take me back to the edit page so I have to go all the way back to the control panel->posts->edit

    I also cannot add keywords or choose from my old ones or add new categories.

    This is starting to look like a big mistake. Restoring 3.9.2 will cost me money as I’ll have to get my ISP to restore the root directory and the database… This is the first time a WP upgrade has gone wrong…

    It may be the theme or a plugin, and not 4.0 at all.

    It makes sense to do the standard troubleshooting: deactivate ALL plugins and switch to one of the default themes (TwentyFourteen, -Thirteen, etc.) See if the problems persist.

    If the problems are gone, re-activate plugins and theme one by one, testing for the problem in between. This can reveal what the conflict was.

    That’s the place to start, in any case.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator 🚀

    I agree with Patty above, it definitely sounds like a plugin or theme is conflicting with the display of the media library.

    I did as suggested, and it was “Comprehensive Google Map Plugin” that was messing with everything. I’ll send the developer a note and hope he /she can fix it. If not I’ll have to look for a new map plugin. Thankfully it was not one of my most frequently used features….

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator 🚀

    Thanks for letting us know!

Viewing 6 replies - 1 through 6 (of 6 total)
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