Title: Media insert not working
Last modified: August 21, 2016

---

# Media insert not working

 *  Resolved [mysticdewsys](https://wordpress.org/support/users/mysticdewsys/)
 * (@mysticdewsys)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/)
 * I am having trouble inserting media on the “new page” area. Is there something
   wrong with browsers settings? I used both Chrome and Firefox and had the same
   issue.
 * Does anyone know how to fix this problem?
    Thanks Gina

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/#post-3751847)
 * Please describe what happens.
 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/#post-3751848)
 * Have you tried after deactivating all plugins?
 *  [filmcaptures](https://wordpress.org/support/users/filmcaptures/)
 * (@filmcaptures)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/#post-3751870)
 * edit: sorry
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/#post-3751875)
 * **[@filmcaptures](https://wordpress.org/support/users/filmcaptures/)**
    Please
   start your own thread.
 *  Thread Starter [mysticdewsys](https://wordpress.org/support/users/mysticdewsys/)
 * (@mysticdewsys)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/#post-3751889)
 * Thanks for the replies everyone. It was a plugin that was causing the problem.
   
   Thanks again
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/#post-3751891)
 * Please tell us the plugin name.
 *  Thread Starter [mysticdewsys](https://wordpress.org/support/users/mysticdewsys/)
 * (@mysticdewsys)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/#post-3751897)
 * It was a plugin called “JV Magnet”

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Media insert not working’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 4 participants
 * Last reply from: [mysticdewsys](https://wordpress.org/support/users/mysticdewsys/)
 * Last activity: [12 years, 12 months ago](https://wordpress.org/support/topic/media-insert-not-working/#post-3751897)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics