Title: Media grid plugin problem
Last modified: May 29, 2020

---

# Media grid plugin problem

 *  [levyrusso](https://wordpress.org/support/users/levyrusso/)
 * (@levyrusso)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/media-grid-plugin-problem/)
 * Hello,
 * I’ve been encountering some problems towards a Media Grid plugin section disappearing
   in my website with no reason, and right after updating the page, it comes back
   to normal. It’s the 4 little sections in the home section. Anyone have an idea
   of why this is happening?
 * Thanks in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmedia-grid-plugin-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [5 years, 11 months ago](https://wordpress.org/support/topic/media-grid-plugin-problem/#post-12911316)
 * Which media grid plugin is it?
 *  Thread Starter [levyrusso](https://wordpress.org/support/users/levyrusso/)
 * (@levyrusso)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/media-grid-plugin-problem/#post-12932782)
 * Masonry Media Grid, but it’s the second plugin I try and the same thing happens.
   They’re running in the WPBakery Page Builder
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [5 years, 11 months ago](https://wordpress.org/support/topic/media-grid-plugin-problem/#post-12932787)
 * It could be some interaction.
 * Because you’re using a commercial plugin please use their official support channel.
   We feel they are best equipped to support their products.
 * [https://wpbakery.com/features/support/](https://wpbakery.com/features/support/)
 * **Commercial products are [not supported in these forums](https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported).**
 *  Thread Starter [levyrusso](https://wordpress.org/support/users/levyrusso/)
 * (@levyrusso)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/media-grid-plugin-problem/#post-12953014)
 * Thank you so much Steve, will get in touch with them!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Media grid plugin problem’ is closed to new replies.

## Tags

 * [media](https://wordpress.org/support/topic-tag/media/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [trouble](https://wordpress.org/support/topic-tag/trouble/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [levyrusso](https://wordpress.org/support/users/levyrusso/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/media-grid-plugin-problem/#post-12953014)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics